Good look from outside

Dirty, bed with blood stains, very bad odor. Roaches roaches

Nothing

Upon arrival the lady at the front desk asked if we had been called regarding our reservation being cancelled due to no rooms being available. We had not been called. We had reserved an accessible room with 2 queen beds. She eventually found us a King room with a sleeper sofa. The room smelled of marijuana. My daughter had to make the sofa bed up herself. The bathroom had a garden tub that was not very clean looking and the tile had mildew in all the grout and around the edges of the room. The bedroom smoke detector was missing and the fire suppression system had been removed. There was a rag stuffed up in the hole where it had been. The ceiling in the bedroom had obvious signs of a previous leak in one corner. All of the linens including towels were very worn and dingy. We were told that the pool was not usable. I asked for a full refund because the whole experience was so unacceptable in every way.

The location

The rooms were not cleaned properly, the towels were dingy and did not look or smell clean, the outside area had trash and a laundry basket left out, dirty cloths were left in the bathroom, the linen had cigarette holes and stains

Nothing

Everything

Absolutely nothing, it was hard to locate off the road, sign was not easy to find. The grounds were trashy and needs major repairs and updates.

Everything it was one of the worst stays ever!

The staff was very nice and helpful. The location was great and not too far from downtown. The room was a great size and my kids loved the TVs.

The water didn’t get hot and didn’t stay lukewarm once it reached that temperature. There were drain flies flying around the room and that was gross. They ran out of washcloths and my kids were unable to shower because they had to was washcloths and didn’t bring them to our room until it was close to checkout time.

ABSOLUTELY NOTHING. IT WAS ALL AROUND AWFUL

When we arrived to our room, it was absolutely disgusting. The sofa bed mattress was stained and dirty. No bedding at all provided. Room was extremely dirty. Foreign stains on the walls ( I don't even want to know!) We went down to front desk and tried to explain the issues to the front desk agent. He immediately said "I'll give you a different room", it didn't even phase him! The second room was just as bad. I was diligently looking online for another hotel. My daughter went back down to the front desk to explain the situation. The front desk agent said, sorry, we can't give you a refund. I was extremely upset. The beds were gross. We had to ask for new bedding. Also had to ask for bedding for sofa bed. Only 4 towels provided. When we asked for more, the response was " we don't have any washed", WHAT????? The breakfast was a JOKE. The first night we were there, we were riding the ONE elevator they had, it stopped at the second floor. The elevator opened up to 4 policemen with a guy in handcuffs! Ughhh....parking lot full of cop cars. The trash outside wasn't changed the 3 days that we were there. Gross...There was a male employee that spent most of the time just hanging out talking to other employees instead of working. I was so upset over the whole experience. The kicker is, I'm a Quality Assurance Supervisor of housekeeping at two resorts in Myrtle Beach. I was APPALLED OVER ALL OF IT. We would NEVER TREAT OUR GUESTS LIKE WE WERE TREATED. This hotel is a COMPLETE DISGRACE to the CHOICE brand. I don't normally pay attention to reviews ( I wish I did, would never have booked here!) BUT PLEASE READ THIS AND BELIEVE ME!! Gross, disgusting, unsafe, horrible uncaring employees.

nothing

nothing

nothing

nothing

below average disappointment

The customer service was excellent! The room was very "roomy"

When we got to the fourth floor as we exited the elevator the whole entire hall smelled of weed. The sofa in the room had "spots" on it so we could not sit on it and the breakfast was just waffles at 830 in the morning.

Everything I love to set up is like a little mini apartment it's great only thing is the non-smoking that was rough

Only thing that I did not like was not being able to smoke or have a smoking room

It was close to folly beach

They had bed bugs

The location was perfect, and the room was worth the money.

There was no breakfast at all.

The staff was very friendly, and the place was clean

The breakfast they offered was not very good. We went and hour after it started and there was nothing there.

Rooms are clean. There is a comfortable living room next to the bedroom, both with a TV.

Only cold cereal and one waffle iron for breakfast available on my first two mornings. On the third and final morning there were hard boiled eggs and yogurt.

Location was fine breakfast was to be expected they kept everything stocked Sabrina the manager and her crew made us feel welcome from the time you arrived to stay and from the time you left to go home they'll had a sense of urgency to meet the guest needs

That you had to leave lol

Close to doctors office

The entire place smelled of weed and smoke. I am a non smoker.

The hotel staff was extremely friendly and helpful. The hotel was clean as well as the room.

We got in very late. We got into the bed and literally SUNK. There was a hole in the bed towards the head of the bed. We had to remove the bedding and sleep at the foot of the bed. We could feel the springs from the mattress. For a nice hotel the bed was junk. We would have been better off sleeping under a freeway overpass.

Nothing

Room was dirty and extremely dusty. Tables had sticky residue on it. Killed two roaches. Pull out couch was broken and didn’t have any rollaway beds. Bathroom reeked of poop. I wiped the flor with a white towel and some cleaner and the towel was super brown 🤢🤮

That hotel was disgusting. The front desk staff was kind. The room was dirty, there were no fire alarms, the key to the room didn’t work, there was hair on the bed. I was disgusting, as was my mother and my daughter. Absolutely no excuse and the manager, if you could call him that, was so nonchalant and disrespectful!

Not a thing!

the front clerk was pleasant.

it needs maintance. Cockroach found under sink. the bathroom towel racks are rusted. No dishes etc offered in the kitchenette area. Towels unbelievably thin. Neglected! The pool was not working and I truly think I should be reimbursed for the fact I called and asked about the indoor pool - why I choice the hotel. very disappointing !

Very nice room layout. Great for a family.

Disrespectful guests on the floor we were staying. Smoking in a non-smoking area. Strong smell of cigarette smoke in the hall in the evening evenings.

Some of the staff members are excellent. The manager of the hotel was not when it came to refunding money for nights I was charged for but did not stay. I had to file complaints with Booking.com to get him to take action on my refund/credit to my credit card.

Breakfast is a joke. No meats. Trash near a room door was there when I left the hotel around 9 A.M. and still there when I returned to the hotel in the evening around 7:30 PM.

the employees

everythin

The size of the room

I killed a roach