Na

I paid for 4 adults total $430 before tax when booking, but was charged $40 again when checked out

Liked the partition of king sized bedroom that my wife booked for my dad and I for the weekend. It’s like a room within a room. My dad got the king-size bed, a treat for him for Father’s Day as I doubt he had slept in a king-sized bed before, and I slept on the couch.

Nothing.

Excellent customer service

Nothing

Rooms were cleaned daily, and towels were refreshed. The breakfast was good, with decent choices and variety. The location of the hotel is fantastic, close to Cross Iron mills as well as many good restaurant options within walking distance.

We woke up Saturday morning to no hot water for showers, had we been leaving that morning we would have been extremely upset. Thankfully by 1:00pm that day the hot water was restored.

the first time, there was a warm soup when I arrived in a cold winder later afternoon. I really love it. But this time. the soup that I looked forward is not available. I was a little bit disppointed.

Breakfast was wonderful. Beds were comfy.

We were not told about the added 50 dollar deposit. So we were a little shocked when the bill came 50 dollars higher than we expected. However the staff was fast to explain and fix the issue. Just need more transparency when checking in. Even if it's late in the day.

Cold sasuages not enough well cook Wait they cook eggs etc many people wait to get hot breakfast we are not happy and decide go out to restaurant

night staff was friendly, housekeeping was good

1. when we reached our rooms they were ice cold, it took 4 hours to warm up the room, couldn’t sleep first night, my kid and my mother in law sneezed all night and got sick. ruined out trip as they were sick for 3 days. 2. someone from precious stay probably setup the alarm for 6am which kept going off and spoiled our sleep. couldn’t operate the alarm clock to stop happening so had to unplug. 3. trucks were off loading at Co-op next door middle of the night which kept waking us.

When I arrived，I felt so cold and tired. but they provide hot delicious soup， so warm，so nice！

It was a lovely offer to even be given a breakfast as the price was a great deal for the room already, I dont eat plain cheaper styles of food or processed eggs, I dont eat regular plain bread but I did appreciate having the tea in the morning, Im all about good quality and small portions of something delicious rather than all you can eat bulk, for example I would be happy with a good quality cheese and ham croissant and tea or a little fresh fruit like a quality grapefruit, so you see its me not you as I am not that style of a diner and I thank you for the option of even providing a breakfast in the first place to your guests that is very thoughtful.

If the pool temp was warmer we would have used it, maybe an incentive to stop off locally for breakfast or coffee at other businesses by partnering in promotions with those businesses and giving out a discount or incentive coupon to go there, of course they in turn promote your business too.

Super friendly and efficient staff, great extras, daily breakfast, popcorn, water and coffee in lobby.

Room was dated, needs new carpet