Embassy Suites by Hilton Los Angeles Downey
Sobre este hotel
Adjacent to Downey Civic Center, this all suite accommodation provides guests with an indoor pool and a fitness centre. Guests can enjoy a free daily cooked-to-order breakfast. A convenience store is located on site.
Comodidades
Piscina
Ar-condicionado
São permitidos animais de estimação
Cozinha/Kitchenette
Internet/Wi-Fi
Permitido fumar
Estacionamento
Lavandaria
Varanda/Pátio
Banheira de hidromassagem/Spa
Televisão
Acesso para cadeira de rodas
Ginásio/Centro de fitness
Ideal para famílias
Mapa de Downey, CA
Hotel em Downey, CA
Razões para reservar
Ótimo para animais de estimação
Inclui comodidades essenciaisPiscina, São permitidos animais de estimação, Cozinha/Kitchenette e mais
Reserve com confiançaEstabelecemos parcerias com os principais sites de viagens, para que saiba que irá obter uma excelente oferta no alojamento perfeito
€€€€
Comentários
4.0/5.0
Bom(774 Comentários )
Revisões 100% validadas8.0
The Front Desk staff was very professional and friendly at both check-in and check-out.
The facility is a little tired and could use some refreshing.
10.0
Everything was great 👍
Preferred bacon at breakfast
9.0
The hotel is lovely, great breakfast
Short staffed front desk staff never answer phone. At checkin would not honor reservation confirmed with cc. I live in the neighborhood. My family was visiting from out of the country so it was very disappointing to not feel welcome. My brother in law intervened and reminded them of their policy by showing him the paper they give guests upon arrival so I realized that had we not stood our ground I would have had to find another place for that night. Did not get the rooms requested but settled for what they offered instead. The front desk needs better training, no sense of urgency. There is a brand new hotel on the across the street so next time I will take my business elsewhere.
3.0
LOCATION
TEMPERATURE CONTROL IN THE ROOM.
8.0
The room was upgraded and nice!
The area and hang out down stairs and the pool
9.0
Excellent place to stay! They give you free drink tickets and the free breakfast is excellent!
Nothing!
3.0
Hotel LOOKS nice inside and out.
STAFF. I got there on 09/03 at about 11:40pm the Hispanic women checking is in had a bad attitude, looked super annoyed about checking us in. She left my husband standing there handing her his ID so she can find his name since she asked if we had actually booked with them and didn’t acknowledge him till I told her, then all she said was you’re set. I had to ask her a about elevators and which way to go, didn’t even mention if they had breakfast & times, didn’t mention they were also going to charge $15 for parking or that we had to put that yellow paper on the truck. We had to go back down after we read it. Big huge cockroach crawling up the wall when I was about to have breakfast in their dining area, was so gross me and my husband left our food and left. I told staff and they did NOTHING about it. We also found a LOT of trash under our beds. Yes we check under the beds when we get rooms. I will not recommend and will never stay here again.
3.0
Breakfast was ok
10.0
Clean
Price
2.0
I called the general manager several times to fix a matter and never received a call back. It was very disappointing.
7.0
Room size.
charging for parking and maintenance is poor.
4.0
The size of the room only
A lot - 1) House keeping was not done on daily , it came to my room on the 4th day ... 2) the reception too slow always a long Q . 3) breakfast is bad. , not allow to take a cup of coffee at the restaurant even we are late and miss the breakfast time . 4) Car park charge at US$15 per night - no hotel did check for the parking ,,,
9.0
Breakfast and happy hour plus pool hours, had cart to bring in stuff from car. Also brought towels and room service very quickly upon request.
I ask for drink cards 15 minutes before over and front desk said it was too late. I sould be able to receive the tickets even if only 5 minutes before its over, I thought that was rude.
6.0
Comfortable room
Staff in the restaurant could be more friendly & guest focused
8.0
I enjoyed my room and the fact that the pool was open until midnight. Overall I enjoyed my stay, and also the option to checkout late.
I’m a cleaner so seeing a lot of high touch places not properly cleaned was a turn off. My toilet kept making noises! I can tell they did a rush job on cleaning and not thinking about the germs and diseases floating around. Not to mention I didn’t have any face towels or floor towel in my room. Only two big ones and one medium one.
6.0
Front lobby was dirty,halls smelled of Dog Urine,outside appearance was poor,no signs of vacuuming in lobby or hallways.Elevators were filthy!
6.0
Area was clean
The food was cold it's not in a real breakfast and something tastes like it was stuff for microwave stuff that you warm up it wasn't worth all that money that I paid breakfast was lousy it was cold and the swimming pool area was dirty I couldn't even enjoy a nice swim there's too many kids in there I too loud
7.0
Good location.
Extra charges to check in early and charge for parking.
5.0
The best thing about this hotel since new management/renovations is that everything is still clean.
The breakfast here use to be buffet style and self serve plus the omelets station. There was no limits to how you ate. Now you have a ticket for 1 time use and everything is served. One line for omelets and another line for the rest of the hot breakfast. Horrible decision! They should organize this better and they just won’t keep the towels stocked in the pool.
10.0
Everything was beautiful. We loved the Lobby, pool, breakfast and happy hour. The newly remodeled room was wonderful. We loved the beds as well. We will be returning.
The Bathroom in the room was quite snug and there was significant water damage on the door.
8.0
Staff was wonderful. Centrally located for my needs. Breakfast was not only included, but really good, staff was exceptional.
Costs and structure were not clear in booking (i.e. parking, deposit hold). There could've been more clarity prior to booking. Asked to have a charge put on a card, it was charged to the room, even though it was signed as if it was a credit. I have to call and make sure I wasn't charged twice. It's a bit tedious not living near hotel.
10.0
the view of the city side… the layout of the building and the interior ground floor
rooms were a lil small square footage wide
3.0
Location was good.
Waited 4 hours in the lobby; My family an I had to get ready for my sister in law's Wedding in a public bathroom because our room wasn't ready at check in time. They charge 15 dollars for parking.
7.0
The Room was clean...beds were comfortable. Breakfast options were good...the complementary drinks (2 per adult guest) every night were good. The hotel environment was clean and safe. Front desk help was great.
The sofa bed mattress was very uncomfortable...you were literally sleeping on the springs. I had to ask front desk for a mattress pad or multiple comforters to soften the surface. They brought me 3 thin mattress pads to put on. In addition, their elevators are very old and slow. I was on the eight floor, our elevator would get stuck once it got to the eight floor. You can go up, but if you want to go down, it would not move. After waiting for several minutes to go down, we would have to get out and wait for the elevator next to it. Once you got out, it would move. It would happen every single time...and other guests would complain about it as well. Also, they charge $15 per night for overnight parking. I don't remember reading of this charge...so I was surprised when I got there.
6.0
location and staff
broken toilet seat and burned out bedside bulb were non optimal.
10.0
I liked that the property is located in a great location, close to everything…
the first night, I stayed in a room with a broken window but I was able to talk to a manager and she was able to switch rooms the next day…
Perguntas frequentes
Quanto custa este hotel em comparação com outros em Downey?
O preço médio de um alojamento em Downey é de 128 € por noite. Este alojamento é 43 € mais barato do que a média.
O estacionamento está incluído neste hotel?
Sim, o estacionamento está listado como uma comodidade em Embassy Suites by Hilton Los Angeles Downey. Para mais informações, recomendamos que entre em contacto com o alojamento relativamente ao estacionamento.
Existe uma piscina em hotel?
Sim, está disponível uma piscina para utilização em Embassy Suites by Hilton Los Angeles Downey. Aproveite a água!
Embassy Suites by Hilton Los Angeles Downey permite animais de estimação?
Sim! Este hotel é amigo dos animais de estimação. Para mais informações, recomendamos que contacte o fornecedor de reservas sobre políticas relativas a animais.
Que comodidades estão disponíveis em Embassy Suites by Hilton Los Angeles Downey?
Encontramos 14 comodidades para este alojamento. Estas incluem piscina, ar-condicionado, são permitidos animais de estimação, cozinha/kitchenette e internet/wi-fi.