Lovely hotel in a great location. Pool area is nice and rooms are really great

The cocktails we got at the pool werent nice!

The things that I liked about the property was that it was right next to the beach

The room we were allocated, was an interior view, which I was prepared to accept what I was not prepared for was the sight of that greeted me when I pull back the curtains.  The lobby did not strike me as five star going in the elevator and coming out on the floor where our room was was worse. Dirty smelly carpets drink stained walls. Into out basic room which made travel lodge (the worst of them) look like pure luxury!!!! To then be greeted by what was described as “delux king room interior view” The sight that met us outside our window made me feel repulsed it a filthy mess That together with the feel of the reception, walk down the corridor and the room itself was enough to break me. This was report to be 4 star and in fact I wouldn’t have given it 2 stars! You will see from my previous reviews that I am a fair and honest reviewer, so please see this as a fair review.  Also, the hotel tried to charge me $50 per night to use the beach and the hotel pool! Even though I insisted that they should’ve been included, they said in the small print it is not! Luckily for me overnight with much research, I found my original email that said it in black-and-white that it was included. Bearing in mind we were at this hotel for 36 hours – tonight I spent three hours in an argument with the hotel about fees and moving to a different room. could have honestly got on the plane

The ocean view.

They said they upgraded my room. I requested a king bed they gave me two double beds wanted a king bed.!

Location is amazing. Bed was comfortable Hotel was overall nice and well maintained

Room was not ready when we arrived and we were told they did not have any rooms available (any rooms with a king bed) as we booked. They did clean a room and we ended up in a small corner room which did not have all the features listed when we booked. All soaps/lotions were empty. But room was clean and comfortable. Restaurant does not have any gluten free or vegan options. Felt the cost per night was not quite worth it, even with the prime location, especially for a weekday.

The pool, breakfast, bed, beach setup, and location

They were 1.5 hours late checking us in (although they did give us a free update to a room with a bathtub, which offset the inconvenience). No streaming services or movie rentals, high prices on the food/drinks for the quality, bad acoustics in the bar/lounge, lack of clarity when booking about which rooms have bathtubs

The staff & service at the bar were excellent & the food was above average. If I were walking on the Boardwalk, I might stop in for a drink. But stay here again? Never.

The room could have been cleaner. Carpet & furniture were stained. Front desk personnel were unprofessional. (Arguing loudly on the phone with a customer's inquiry). Front desk staff seemed indifferent. Asked for service to our room on the 2nd day. Was told no problem, yet no one came. Had to remove trash ourselves. It took 2 days to get a refrigerator which was supposed to be in the room. The view from the room was disgusting. Pigeon droppings & debris everywhere outside the window. Why was there a resort fee? Pool was closed & they have no spa.

Rooms need updating. Paid good money and there are screws holding the curtains to the sliders. Some moldy looking stuff on the walls. Staff and restaurants great. Just room a little disappointing.

Checking in, very smooth

Our room, in the bathroom the towels smelled like smoke.