It took more than one hour before we could check in.

The ac worked very well, and the beds were comfy.

The back door didn't lock, so that didn't make us feel safe, and our door was hard to open and close. There was also really old looking carpet, which I didn't like, especially with having 2 dogs in there.

the staff were great. very helpful. we liked the ground floor room. our room was very quiet

we liked the ground floor room but we’re very disappointed with the fact that the pool and hot tub were closed??!! which is why I chose the property in the first place!! the bed was so soft we did not get much sleep.

Breakfast? There wasn’t any . I did appreciate the staff friendliness and willingness to accommodate my late check out as well as the efforts of Chris from Devon to find me a space to meet a client on zoom after checkout

I sure would have liked to see outside

Loved that it was connected to Denny's Restaurant; made breakfast in the morning easy and delicious. The bed was comfortable (soft enough, not full of poky springs or hard as a board as in many hotels) and the room was clean.

We really appreciated how the room had lots of lamps rather than harsh overhead lighting, however, the bulbs in the lamps were a harsh, bright, blue light that made for a less than relaxing evening as it glared off the TV and in general. Simple change of at least a few of the lamps in the room to a softer, more yellow-toned light would have made our stay perfect as we could have fully relaxed.

The location. Pet friendly.

The room wasnt near as nice as the picture. The bathroom needed a more detailed cleaning.

The staff was good and worked out a situation to get me a better room, but that was only because my parents booked directly through sandman, since I had booked through booking.com they wouldn't have been able to do anything for me. I won't be booking through booking.com again and will book directly through the hotel I plan on staying at

The room I was originally assigned was terrible, tiny, bad lighting and the window faced a closed indoor pool so there was no natural light and my room smelt like chlorine. It was also next to a very loud laundry room and at by the highway. I was paying $225 a night before tax for that room, and I do not think that is an acceptable price to pay for such a bad room

pool, price and location to mtn

the keycards had to be reset 13 times over 3’days. we were multiple families and was a common issue. the hotel needs to change whole hotel keycard system. became a joke at the front desk with 5 random people in a row joking about it. don’t leave a toddler in the room unattended! but staff and facilities were good and time was fun

I found the room was comfortable & very spacious. was nice having a fridge, coffee pot, & a few dishes to serve snacks on. If I’m ever to go through Revelstoke again, I will definitely be booking with them.

Excellent staff who helped solve booking problems and graciously welcomed us after a long drive. Night clerk Lewis was especially helpful. Room was clean and comfortable, back door and hallway need some upgrading but great staff more than made up for it.

1st room had dried urine on bathroom floor. Probably would have just cleaned it and not said anything but room also smelled bad. Staff were nice and moved us to a second room that was very similar. Second room wasn't bad but just small things like dirty grount in tub surround and bathroom floor dirty in corners and also walls above baseboards dirty.