Well organized, they think of the family traveling. I loved the breakfast. The hole place and staff were amazing

The pool was not spacious but very nice

The inside of the hotel Lobby/ Dining area is very nice and the arcade room is amazing and keeps kids/ teens entertained! The soaps and lotion available in the restroom had a great scent.

The A/C in the suite rooms did not work properly and it was hot and musty in the rooms. In one room, the fridge also did not work. The landline phone did not have any cords on it. The suite rooms are not very updated, but are decent. We were only provided two bath towels in each suite room and when we asked the evening shift front desk lady, she seemed bothered and rudely stated they didn’t have any towels available because they were short staffed. We witnessed one of the day shift male employees being rude to a customer as well and I can’t help, but feel it was due to her race. We are also required to pay for parking and because there is a club next door on a Saturday night, parking spaces were blocked off and reserved for their customers. Our experience wasn’t very pleasant especially traveling with little ones.

The breakfast was good, and the best part was the ability to have a freshly made omelette. The pool area was great for our kids as well.

I was disappointed that upon arrival we only had two washcloths available, especially since our room was for five occupants. I also did not have a plug for our tub to take a bath and had to borrow one from the room my sister was staying in. Also the trash cans are too small and we’re not able to accommodate a decent amount of trash. The bed was entirely too soft and was not firm at all, so I did not sleep well. For the amount spent for a suite for one night, it did not live up to my expectations.

I'm usually looking for bs. But everything was great here. I used the gym. My kids went swimming Breakfast was great. Bed was great. They accommodated me on my early arrival. Imma single mom With 3 kids under 12 We had a great time. We even doorbell ditched and ran around and security was nice about it. Fun stay Thank u

The room was not properly cleaned and did not smell fresh.

Room size was nice, nice gym ,nice indoor ,pool nice breakfast

The check in process was horrible took 40 min the employee could not find our reservation said this always happens with booking.com reservations so she said she will rebook then found our booking . Com reservation but did not check us under that reservation so we got charged as a no show manager on site never got back to us had to call several times such a headache when we are suppose to be relaxing and enjoying our vacation . The towels smelled like cigarette we had holes in our walls in the shower ceiling

The drinks and the sap was nice and it was closer to everything we was doing that week

Room service was very bad they kept leaving dishes on the outside of our room and they wasn't cleaning the room so I asked the front desk is this standard for them to do that they side no and they will have somebody to pick it up but nobody even came

Spacious rooms and friendly service

There was no towel hook in the bathroom