good location but noise from vehicles parked on street

hairdryer didn’t work. wooden furniture outdated. wouldn’t put my clothes in drawers

It was in a good location and was easy for us to get around the city

I thought there was an odor in the room, possibly someone before us smoked in the room. It was clean otherwise it

nothing

everything there was mold in shower, walls bubbling, bed had blood stains and I felt like I was sleeping on springs. smelt horrible

i loved the river walk across the street. really nice bathtub. dog friendly .

the parking lot was hard to get into and room was up the stairs.

location was good had a nice view of Yukon River room was big

didn’t clean the room , bathrooms, or take garbage the garbage out regularly even when we asked, they didn’t nog enough towels

Sorry to say but it was very stinky in room and hallways .. had to change hotels couldn't stay there. Wouldn't recommend ANYONE.

We drove through a winter storm to get to hotel it was nice to open door to find it clean and inviting with lots of light very comfortable. Thank you

Nothing it exceeded our expectations

the beds were comfortable and the allow pets

the smell, no ice machine, not enough parking

Nothing. Did not stay. Booked a head, they would not refund the money. Scary, scary place. Do not waste your money.

Everything. Homeless shelter. Was in a work truck and was swormed by homeless (not homeless they live there) people

Desk reception was ok

First room given wasn't cleaned yet,second room had no shower curtain and eaten alive by beddugs

I thought I liked that they were affordable and had a room avaliable. But I was definitely wrong.

We were given a room full off bed bugs. Welcomed to our rm by a can of raid bed bug killer on table and blood stained sheets. Both room were filthy original room, and the one we were moved to. This is a low income housing building with the odd hotel room. Loud all night long. If you can get passed the bed bugs, blood, filth and noise.... it was affordable.

Staff were able to manually charge me for room when booking.com failed. Now I have paid for a room that booking.com was unable to provide.

Staff were able to manually charge me for room when booking.com failed. Now I have paid for a room that booking.com was unable to provide. No response from booking.com.

cheap

My non smoking room stinked of cigarettes. I had no hot water for my whole stay. The beds were terrible. I ended up sleeping in my sleeping bag and pad.

The location is great and the price was decent

The room was just plain gross. It felt dirty, there were stains on the bedsheets and towels, dirt and dust on the floors along with paint drippings. It felt like it hadn't been cleaned properly. The bathroom fan was missing it's cover which proved a safety hazard, and the room lacked adequate lighting resulting in us using phone flashlights to see things properly.

location is good.

bugs on beds

Great location

Narrow hallways, a little tired, but better than what one would expect for the cheapest hotel rooms in Whitehorse

Close to river

We woke up covered in bed bugs

nothing

bed bugs

the staff were friendly

the window crank was pulled away from the window. couldn’t close the window if I wanted to . room smelled like cigarette and must. hallway carpeting needs replacing. k was on the ground floor and could hear every movement above me. there is no River view from most of the rooms

The location across from the river and next door to the MacBride museum were the only positives about this hotel.

The room was a good size but beds were on 2X4 “frames”, the TV didn’t work, the remote had a bandaid holding the battery cover on, no screen in the window (which had to stay open since there is no A/C), the tub bottom was peeling, the shower head hits you in the back (and I’m short so good luck to anyone over 5’ tall) and it was grungy. We didn’t sleep under the covers. The lady at the front desk couldn’t even be bothered to stand up when we arrived. We asked for an ice bucket to which she just said she didn’t have anything for us.

Nothing

The room smelt of mustiness and mold and stale smoke Drapes were in terrible condition nor closed properly to make room dark, Bathroom was leaking and mouldy I arrived late due to flight... wS told I didn't have a reservation despite showing the booking.com confirmation? Took a long time to make a new one. Next morning I tried to ensure at certain CHeck out time i would not be charged twice. This wasn't resolved by the time I left 45mins later. Was in Canada but English was not near proficient and night clock very unfriendly

This Hotel needs to be taken from the booking.com list!!!

Absolutely warm down, broken windows, looks like an old and abandoned military barack.

room was disgusting, no air conditioning, smelled like smoke, no one was there to check us out for over an hour