We had dinner at the Boheme. The service was great, food was delicious, and the ambiance perfect after a long day of traveling.

The bell person did not take out luggage racks and put our suitcases on them.

No complaints.

Price gouging for the concert

Location

As someone who travels and stays in luxury properties around the world for 100+ nights a year, this was by far one of the worst hotels I've ever slept in. I paid for a King Suite at the rate of over $600/night. The bedroom tv did not work. The phones were not answered by front desk and concierge to address the problem. There was construction which began at 7 am and did not stop until after 5. It was so loud that it sounded like the ceiling and walls were going collapse from moving water and constant banging/drilling. (If there were an option to upload a video with sound, I would.) The noise was so overpoweringly loud that I could not conduct any of the work calls or video conference meetings that were scheduled. When I spoke to the manager on duty, he was flippant and refused to acknowledge the failure by the property to alert customers BEFORE they lost their ability to cancel their reservation that the noise was much more than just "renovations," but rather complete demolition and the type of invasive construction that would impact the electrical systems, wireless and cable connections, and the guest's ability to sleep.

Right downtown

Road closures

The restaurant

The TV didn't work and wouldn't give me a new room. They also charged me for the room after I paid booking.com directly and they haven't refunded me.

Very nice all around

There was nothing I didn’t like about the property

The staff, the hospitality, the food, the service all impeccable. Really impressed.

No pros

Great location, sleek vibe, and very welcoming staff!

Nothing

Breakfast was wonderful. Friendly servers.

Size of room was nice and things were clean

Was not told pool was closed and we came to hotel to relax and lay by the pool 2 days before our Jersey Mikes conference on Disney. Bummer

it was wonderful. they had construction going on but the staff and valet was awesome

I don’t have any complaints

This was badky rub under renovation and I will ask for some of my money back

Good location and good old timey hotel. Staff were friendly, most of them.

No pool. High end restaurant closed. Was not alerted to this on booking. Food items did not match menu, e.g. ham in a vegetarian omelet. Overvalued.

The staff was amazing! Very beautiful hotel and comfortable bed.

Did not eat. Was disappointed the restaurant was closed and massive reconstruction to the pool area, but the service was superb. Valet parking was a premium, but the valets, concierges, bellpersons were top dollar and very courteous. We extended our stay one more night over the weekend at a reduced rate.

Unavailable services due to construction, e.g. pool, etc.

The location was nice. The hotel itself is very pretty. The noise of construction is unacceptable and prices should be discounted.

The noise for construction was seriously unpleasant. I dont understand how they wouldnt discount or let you know about the issues. I was only notified by a piece of construction paper on double doors by the elevator. I also got charged for valet parking and did not park my car there.

We usually enjoy the location and amenities…amenities were not available this time as they’re remodeling parts of the hotel.

The fact that upon arrival we were not made aware of the remodeling going on. I was only told that pool and bar were closed, no elaboration on why. It was only until the next morning at 830am that I was awoken by a construction crew outside my window as we were placed directly outside the pool. It would’ve been nice to be made aware of this as I still had 2.5 hours before checkout, which I wasn’t able to relax or enjoy because the noise was unbearably loud. Could barely hear front desk on the phone as we called down for a bellman. Diring checkout was hoping to be met with some hospitality or accommodations and was met with a very dismissive front desk associate. It was as if it was our problem that we didn’t enjoy the early morning construction crew wake-up call, which to be clear we did not. I have stayed here plenty times before and have never had an experience like this because if we had I can assure we wouldn’t recommend or give our business to this hotel. very disappointing stay all around.