The room was clean and check in/out was super easy. Having real coffee in the morning was a great bonus.

The master bed was a little too firm for my liking but that could just be me.

Full kitchen, laundry on site

Hidden fees for damage waiver

Comfortable condo building on the main road through town. Very clean and quiet.

The pillows were very uncomfortable.

Great location and top notch facility. This would be fantastic for an extended stay as it has everything you need to be self sufficient (although there’s many great dining options in town). The cleaning fees increase the price so it was a bit pricey for an overnighter but that’s all the time I had. It’s a short walk to downtown but has everything you need to keep young kids entertained on site too.

I didn't receive the instructions or lock box code had to call on to get it. There was a couple of lamps that needed repair...didn't work. Tv in bedroom was impossible to get to function...must have been set up for gaming?

we booked a king penthouse with fanstastic stay based on the good reviews. (for our anniversary) received the booking confirmation instantly and filled out the damage waiver. ( and paid an extra $25 dollars is a rip off to your customers)we waited forever and still didn’t receive the code for apt keys , we waited patiently in the parking lot , we then grew hungry and went to dinner. we ended up having to call customer service after hours line , once we spoke to the agent( only to access the door code )he then informed us that the room was double booked , we were disappointed to hear this as there was no prior communication about the mix up until two hours later. once off the phone we still didn’t receive the door code until 20 minutes later . Once in the room we found that they placed us in small queen room instead and yet we were still charged the same rate as the penthouse king room! I’m not impressed at all , I don’t think we will stay with fantastic stay in the future. I’ll just book with a highly rated hotel and get the service I desire.

Room was great, very clean had everything I needed.

bed was very comfortable. pool and steam room and location

the vaulted ceiling windows had blinds that didn’t work. We emailed the ‘host’ and got Zero response. My wife is light sensitive so she had trouble sleeping with daylight streaming in. The other pet peave was the number of emails that were sent to us for rules and additional costs - $7 surcharge for the deposit that doesn’t get refunded for 14 days???? Instead of charging the set rate just boost the rate and have one charge instead. 14 day return on deposit is unreasonable - but it appears this operator worried about charging for every rule not followed rather than providing support service. Email from ‘Superhog’ for costs, Better than airbnb, and Booking.com - way too much BS involved. Blinds never got dealt with