Room wasn’t sound proof. Towels are garbage. Shower low pressure. Front staff inattentive and unfriendly

It’s clean, and nice to stay. The room had no issues, the bathroom was clean and everything worked fine.

Strange characters coming in and out the building as I was registering but no one bothered us while we stayed.

Location

Nice service

I reserved a wheelchair accessible room in advance. When I arrived it was not available. Luckily I was able to get by in a regular room. This could have created a crisis for some wheelchair users.

Bed, pillow, iron, chair, and towels

The location was good.

Carpet in halways were dirty and had a smell.... rooms smelled stuffy... Parking could be better.

Clean, roomy, good location

Dated. Loud TV in next room entire night, hard to sleep

The staff was very professional and accommodating.

There was an included breakfast and location was near attractions that drew us to the area.

The hotel was in disrepair. Our carpets were stained and the room had a funky smell. Other guests were incredibly noisy in the hallways, at the pool, then in the adjacent room (at 2:00 a.m.).

The ease of checking in and front desk staff was great.

We asked for a late checkout. But we were called and the housekeeping staff were knocking on the door an hour before we were to check out. Just heckling us to get out of the room. The problem is I have my degree in hotel and restaurant mgmt. I’ve worked and opened multiple hotels. And I understand very well how important it is to turn over rooms when large groups are coming in and I understand how anxious it gets staff to complete their checklists. But without guests and without a positive guest experience what creates the desire for return guests? On top of this as we were leaving the housekeeper was waiting for us and didn’t listen to a word we said to her she was just excited we were leaving and talking over us as she asked what room we were in. The king “suite” was hardly a suite and disappointing to say the least. The wonderful woman checking us in at the beginning of our stay as well as the gentleman who greeted us as we came and went throughout our stay were really great.

very friendly good area to stay in many places to eat near by. maha the front desk clerk was amazing got us checked in and made us feel great.

one thing was bad was water pressure and hardly hot water but everything else was great.

Staff

Room needs Undating hallway floors are cover with rug but beneath the rug is a cavity and the floors don’t feel safe for the room, the drapes are not hung they’re hanging off the rods bathroom floors are cracked walls have holes stinks like urine and etc..

quiet

they took my deposit when nothing was wrong with the room

Breakfast was hot an ready each day. Rooms were clean and beds comfortable. Coffee was available 24/7.

The temperature of the water takes at least two minutes to get warm.

it looks like not maintained well

by bed sheet was dirty

Same breakfast everymorning. Not enough variety. Hotel lobby garbage cans were overflowing for more than 12 hours. Bed was not comfy. Sheets were never changed or fresh linens given to us