It was a great room. Clean, air conditioning was awesome, great television.

I asked if there was an early check in, and a late check out option. The staff member told us over the phone that this property could accommodate that. The staff member said that he would note that we wanted to check out between 1pm-2pm on our reservation. at 11:40am, the front desk called to remind us that check out was at 12. I tried to let them know that we had a late check out, but they had already hung up. Before I could call back, a hotel attendant was knocking on the door to come in and clean, it was only 11:50am at this point. I answered and told her that we were finishing up our packing. She said okay and that she would come back. I shut the door and went to call the front desk, but before I could, the front desk called again to let us know that a maintenance man needed to get in our room. After spending over $200.00, and getting told that late check out was available for us, just to be rushed out, not by one person, but three. I have never had anything like that happen to me before at this property, let alone anywhere else.

Everything was 👍

Noth

Overall the location is great near many things including food, entertainment, campus, and convention center. The room had everything needed for a comfortable stay. The property felt safe and secured.

There was a bit of noise that carried through from the streets below and the tub was clean but seemed a little dingy. I've stayed here before with more economical rates, but this time the rate per night was much higher.

Nice room and very comfortable bed.

Bedroom was kind of small and hard to maneuver around in.

location and front desk staff.

No restaurant. Ned very poor. super saggy in the middle. Loud, dated air conditioner.

Room was spacious and well laid out. Everything was as it should be

There was a little dust over the bathroom door.

proximity to isu staff free parking

older worn furniture scary industrial carpet in room refrigerator noise in room fan in bathroom on all the time

Location and rooms were nice

The misrepresentation that I was booking directly with Candlewood. I was overcharged for the rooms along with it being a prepaid room. I cannot recommend this to anyone.