charming hotel. it’s big but doesn’t feel like a big resort. we enjoyed our stay and would happily stay there again.

It could be very nice if they had renewd the air conditioning system which was making an awful sound all the time and especially throughout the night. Unfortunately we couldn’t ask for help from the staff who didn’t respond. It took them several days to understand we were two people in the room and didn’t need the sofa bed….

location.

service level. no beach. no value.

There was no breakfast

The staff was not helpfull They forgot to clean the room

clean, very new and spacious. lovely surroundings

breakfast not included

very pretty

Atmosphere, ocean views, service, pools and hot tubs, activities, food, market offerings, friendliness of staff

Lack of attention to replacing in-room amenities, such as shampoo and body wash

I liked the location but would have preferred some path created to go to beach. There was a path from outside the hotel but something more fun and concrete would help hotel more.

Property should have better breakfast restaurant other than the princeville market which gets queued up in the morning. Infact a couple more options for food should be there.

stunning property - lovely location- incredible staff.

no free coffee, the food wasn’t great and the store was really expensive. it was kind of crazy. made the resort seem petty and cheap only wanting to make money.

nice to have washer dryer,staff was friendly

not very environmental. way over lit hallways and units. cleaning staff turned all the lights on and left them on. first floor unit porch full of annoying birds and poo. charge for parking. pool bar not open. charge for limited activities. restaurant overcooks fish. a nice ocean viewing pavilion with Sade would be nice.

staff and food

no shuttle services to airport is just absurd no grocery items provided in house for people without car rooms a little tired and expensive

relatively quiet, well maintained with a great staff

nothing

grounds are impeccable; room was spacious; snack/beverage shop fabulous on choices, hours, and staff; good pool; quiet surroundings (except for roosters but they’re everywhere); washer and dryer in unit

remarkably, nothing

ezquisitely beautiful location great ocean and sunset views. Fun pools new clean and modern resort

We checked super late. No parking. We checked into a filthy room. The floors were covered in dirt and oil. Oily foot prints were all over the tile. It was super slippery dirty black oil. I pointed it out to the bus boy and he really didn't care. He just took his $20 dollar tip and hit the road. I took a whit towel and wiped a 2 foot section of the floor. It walked back to the front desk and had to beg to be moved to another room and I am not kidding. After getting another room, Do you think that they should have offered to help move the luggage that I just tipped $20. No sir. The carpet in the halls looks 20 years old. This is the worst place that I have stayed in years. I didn't check a box above because I would never recommend this property to anyone.

The floors were filthy with grease and dirt. I almost slipped down when I stepped on the floor. Oily dirty foot prints were all over the floor in every room that had tile. Gross is the best way to describe it. I payed over $ 600.