Dirty room, broken heat

very clean restaurants on site

Fun for the whole family

The room was not clean, very outdated for the price considering we paid over $300 a room for a crappy room and the had to pay for the waterpark.

everything

everything

We were very pleased with everything at the hotel. The rooms were basic but clean. There was plenty to do for everyone.

location and family activities

I felt the rate of the room was excessive during a school vacation week. $400 a night for a room that had mold odor was a bit much. Fridge was tiny for a family broom.

Great breakfast, awesome water park and entertainment for kids. Great location.

Rooms were disappointing for the price. Carpets were grungy and unpleasant that we didn’t want the toddler playing on it. Beds weren’t comfortable. Hot water was sporadic when showering. 2 hour wait to eat dinner at the hotel restaurant

wish they had a place to just grab quick breakfast, lunch

ran out of bottled water. no vending machines

This hotel worked great for a family looking for a base in North Conway. The hotel has an attached indoor water park that our kids loved. Additionally, the hotel hosts a number of kids activities- arts and crafts, mini discos, ad story time. We definitely enjoyed theses. Our room was plenty big with a mini fridge. You can tell the property is working to upgrade rooms and keep them modern. The restaurant did a dinner buffet to balance crowds and staff and it was very good.

location and amenities and it was clean

no coffee in room and wasn’t available until later room was outdated and the whole hotel seemed a little dated

Family oriented. Awesome New Years Eve party for the kids!

water park

I accidentally booked the wrong dates and neither booking nor red jacket would fix it for me. I would really like to stay here because my son really likes it. but unfortunately now it doesn’t seem that I can.