Holiday Inn Chicago Nw Crystal Lk Conv Ctr, an IHG Hotel
Sobre este hotel
Com uma piscina interior, este hotel em Crystal Lake, Illinois, fica a cerca de 8 km dos escritórios empresariais de Sears, Affinia e Nissan. Está disponível acesso Wi-Fi gratuito.
Comodidades
Piscina
Ar-condicionado
Cozinha/Kitchenette
Internet/Wi-Fi
Lareira
Estacionamento
Lavandaria
Varanda/Pátio
Televisão
Acesso para cadeira de rodas
Ginásio/Centro de fitness
Jardim
Ideal para famílias
Mapa de Crystal Lake
Hotel em Crystal Lake
Razões para reservar
Inclui comodidades essenciaisJardim, Piscina, Cozinha/Kitchenette e mais
Reserve com confiançaEstabelecemos parcerias com os principais sites de viagens, para que saiba que irá obter uma excelente oferta no alojamento perfeito
€€€€
Comentários
3.9/5.0
Bom(194 Comentários )
Revisões 100% validadas3.0
We typically stay here although it’s pricier
Pool was down told would be ready was not event occurring w parking mess was told would addd points when did the card were not added to account
6.0
?
Put in a room with queen beds not a king
5.0
Ubicación conveniente y el personal que atiende en el réstala desayuno.
Las instalaciones están muy antiguas y descuidadas, el calefactor sonaba muy fuerte y la puerta tenía una luz muy grande por debajo y tuve que poner una toalla, la habitación es muy oscura y no limpian a diario por “sostenibilidad”
2.0
First room had an in wall ac unit that was just hanging off the wall. It’s winter in Chicago, so cold air was just rushing into the room. Second room was better. Pool had to be evacuated due to a biohazard situation, might be related to the sewage smell that filled the entire atrium. Doors to rooms that were clearly kicked in before were not replaced. The fire doors were very sticky and could be a safety hazard. The bathroom door in the second room clearly had massive water damage and had paint and door fibers bubbling. For about half hour at about 10pm someone had their car stereo blasting in the main driveway where people park to check in. My room was shaking and it kept my kid up. In general this hotel has an ownership not caring issue. Maintenance is in dire need. Would never stay there again and makes me question staying at a holiday in if this is considered acceptable.
Are first box.
8.0
Clean, modern, friendly staff
Coffee station is tiny and messy.
4.0
The beds were nice, the location was great, the staff was mostly great
Our bathroom was very dirty when we got there. We had to call and ask for it to be cleaned again. The lady that cleaned the bathroom was very rude and acted like it was a bother to clean the bathroom. It was very off putting. She made me honestly not want to stay there but I had already paid for the room and couldn’t get a refund.
5.0
Only one working elevator. Doors on convention side broken from the outside. Loud guests in next room both nights which caused lack of sleep. It was brought to the attention of staff and they did try to take care of it, but guests continued to be disruptive.
5.0
Updated a little since the last time that I was there
-Food options were slim and not open enough
-Pool was so dirty that my kid wouldn’t swim
-No handle on door
-Elevator broken
10.0
The room was perfect for our stay. The bed was comfortable, and the room was clean. It had everything that we needed for our overnight stay.
n/a
9.0
A complementary breakfast was not offered.
6.0
The beds were comfortable and I was not woken up by random noises
The room was in disrepair, there were 2 holes in the wall, the light in the bathroom was falling out of the ceiling, the toilet and toilet seat were loose and had to be fixed at check in, the faucet in the bathroom leaked and the hideaway bed had crumbs hair and hair ties on it. I voiced concern to the front desk staff on our first night about the hideaway and was assured housekeeping would take care of it. The next day house keeping came in and cleaned the whole room with the exception of the hideaway. We mentioned it to the desk staff again. Again we were assured the issue would be resolved. The next morning we stripped the bed and left it out for the housekeepers. Upon our return again the bed was not cleaned. 3 nights at the hotel and they couldn't clean a mattress.
The hotel also only had 1 working hydraulic elevator which means at times you had to wait up to 10 minutes for the elevator to reach you.
8.0
bathroom
small bedroom
9.0
Clean and staff wonderful..
SOAP in room..staying 2 nights, was MUCH TOO TINY foor use ...shower and general use for 2 people for 2 nights. As thin as a nickel
8.0
big plenty of room to park
the bed was hard and uncomfortable.
3.0
The location
When we arrived our room was dirty, the blankets were filthy, we changed rooms and there were stains in the bathroom. the pool was FREEZING and the breakfast buffet there were gnats all over the food. I am never staying here again
1.0
nothing
staff was very rude when we complained about issues the manager said we could go somewhere else
4.0
The rooms were very clean. The beds were very comfortable.
your employees need a bit more professionalism when we arrive to check in you had no key card so we had to wait until you could get more key cards so we can get into our room. When we arrive for breakfast the next morning you ran out of food we had to wait for more food to be made and for 1995 for the food you put out was not worth it I had one choice of a drink orange juice. What about some water? What about coffee? What about milk price should be $9.95 for what was out there. Maybe you should have a waitress in a menu to order off of. Also, your elevators were not working properly. My seven-year-old grandson got caught in it and it took him down a flight where he was hysterical. Now is the fear of elevators. The lights on the buttons did not work we did not even know what numbers were punched and stopped at, there were no towels by the pool again your employees need a lot of talking and educating.
7.0
bar and restaurant are closed. Nothing on website about it.
5.0
Breakfast was terrible! Hash browns were cold, sausage tasted old. Not enough drink options… def not worth 19.95 pp…
The rooms were cold and the walls were damaged near the windows. I could here our neighbors clear as day… the pool was filled with mold. And moldy ceiling tiles dripping into the pool as well!!! Yuk!!!
3.0
The beds were comfy and the location was great.
From the busted up doors to the paper-thin walls, the malfunctioning key cards to the abandoned pool, this hotel looked like it might have been the crown jewel back in its day, but now those days are long gone. We were denied breakfast one morning because we were told that we didn't "reserve breakfast" when we originally booked the room. When asking the hostess where that option would have been located, not even she knew where you would select that option. No room service, terrible lighting, and broken elevator buttons were just the first red flags in a sea of red. I can confidentially say that I would not recommend this hotel.
7.0
I know it is older but lots of things need to be cleaned.
the room was a good size.
9.0
Location, room size and layout, pillow choice, bed.
Floor not real clean. One elevator out of service.
6.0
the beds were very comfortable and the room was clean.
The pool wasn’t warm and one of the elevators wasn’t working.
2.0
The Bedl was comfortable
It wish dirty The elevator one did not work nor did a light work on the 2nd It was noisy
Perguntas frequentes
Quanto custa este hotel em comparação com outros em Crystal Lake?
O preço médio de um alojamento em Crystal Lake é de 123 € por noite. Este alojamento é 32 € mais barato do que a média.
O estacionamento está incluído neste hotel?
Sim, o estacionamento está listado como uma comodidade em Holiday Inn Chicago Nw Crystal Lk Conv Ctr, an IHG Hotel. Para mais informações, recomendamos que entre em contacto com o alojamento relativamente ao estacionamento.
Existe uma piscina em hotel?
Sim, está disponível uma piscina para utilização em Holiday Inn Chicago Nw Crystal Lk Conv Ctr, an IHG Hotel. Aproveite a água!
Holiday Inn Chicago Nw Crystal Lk Conv Ctr, an IHG Hotel permite animais de estimação?
Infelizmente, este hotel não é amigo dos animais. Tente procurar novamente e filtrar por "Animais permitidos"
Que comodidades estão disponíveis em Holiday Inn Chicago Nw Crystal Lk Conv Ctr, an IHG Hotel?
Encontramos 13 comodidades para este alojamento. Estas incluem piscina, ar-condicionado, cozinha/kitchenette, internet/wi-fi e lareira.