the service above all

Everything

Nothing

location and lobby

staff

rooms and cleanness , over all the facility was very good

- very bad smell on my floor ( garlic smell ) - I was asked to wait for an hour for room service at around 11:30 pm !! and for 40 mins for couple of drinks -

From start to finish, the hotel is amazing. Staff are first class; the hotel is sensational; and their attention to kids is sure to please all parents.

Yes, it’s expensive but it’s worth it.

Pool area is tired

Beds are super comfortable Sound proofing is very good Quiet hotel, away from noise of strip Isolated pool with good service. Never without a drink or food. Really top notch. Valet parking is good Isolated WC in bathroom Housekeeping twice a day, and very efficient. The secluded entrance to Mandalay bay is great to access those amenities and the tram. We also rented a vehicle at the avis point there. Worked well! Press is good for great grab and go coffee and breakfast. Also good cocktails and eats. Pool is salt chlorinated and nice and warm. Cold Enough to laze all day. Plenty loungers but not enough umbrellas. Good towels.

For the FS, I find the staff overall to be lukewarm. Not sure why. One expects highest end of hospitality here A double vanity in bathroom for me is minimum for 5 star. This bathroom did not have it. Shower cubicle a bit on the small side but functional So little water provided and nowhere to make it cold as fridge is full. Considering we are in a desert, perhaps leave a space or three to put water in fridge. One USB point for electronic charging. I had stayed 5 nights over 10 days, including this stay at FS. They refused to give me one night stay before we flew back home because of high occupancy. We were driving to GCNP for a few nights before returning to vegas. Min 3 nights required apparently. Considering I had been a returning customer I found this ridiculous. Love the hotel but won't stay again.

Rooms, spa

Crowded pool area

employees spa, cleanliness,

some of the foods in restaurant was not good!

the rooms are big and comfortable with big path rooms and nice view for all sides