Excellent breakfast

The cost of parking.

The room was quiet and we had a quiet sleep. No noise from the air-conditioning or other noises in the room. When walking up to our room we could hear a dog barking in the room across, but nothing in the night. Had a good sleep with was an important goal during our staycation. We also liked the room service. Easy to order through QR code/website, decent selection and quick and friendly delivery. Also the oyster bar next door is excellent! Super easy walk, just walk out of the hotel and around the cornet.

We booked the St. Regis as a staycation (while the grandparents were looking after the kids). My husband and I were really looking forward to some peace and quiet. Well, don't go to the St. Regis for peace and quietness at their facilities. We brought books and magazines to relax at the pool, something I had been looking forward for for weeks. We checked in at 3pm, changed in the room and went off to the pool area to notice to pool was full with kids. We have kids ourselves and stayed at many hotels with them (also St. Regis' in SA-Asia, which were excellent and therefore we choose the St. Regis again) but this was just another world, totally out of control. Many, many screaming kids, parents just sitting at the loungers, yelling at their kids, lots of teenagers without any parents in sight and throwing a football (water/play football, so not a real one) that once hit my husband in the head. There was 1 set out loungers available and we took those, ordered a wine but we couldn't even chat/have a conversation because we couldn't hear each other due to the screaming of the kids (seriously, not exaggerating). We didn't even finish our wine and went back to the room and spent the rest of the afternoon in the room (which was nice, but not what I had hoped for). Also for the price, the hotel and rooms are very dated. Remembered the 'grandness' of the St. Regis in Asia, but didn't get that feeling at all here. So overall, I would rather choose a different hotel next time.

breakfast is limited, as well as the restaurants could be improved

the facilities need to be renovated .

very highly recommend Hotel with friendly welcome staff

All good

Receptionists were very polite and helpful.

There was no slippers in the room.

Staff were very friendly

We stayed at suite room with jet bath A lot of dirt came out from the nozzle of jet bath and bathtub became black. It was highly shocking It looked highly likely cleaning was not done for a long time It must not happen at five star rated hotel Also room dining food selection and quality was highly disappointing

old

The view