My family and I were in town for a track meet at The University of Michigan! This hotel was super close so the location worked for us. My breakfast bowl was unfortunately still frozen when I received it after waiting a very long time. The two ladies working were just the sweetest. They made sure to take it off my room and the front desk attendant even took a little more for the inconvenience. The overall customer service was phenomenal! Maybe consider a new chef that’s not so grumpy!!!

The bed was just terrible. It felt like I was sleeping on the floor. So hard. If I was staying a second night I would have changed hotels. Also the workout/ fitness area was pretty sad.

On site Starbucks

No soap at the sink. I called and they didn’t bring any - they couldn’t find any. So anytime I washed my hands I used the body wash in the shower Also not enough ice machines - very inconvenient to not have on every floor

George at the front desk was very helpful, getting us back into our room after leaving our keys, and sharing area restaurant recommendations . Very nice and clean facility

Overall look of the place

Staff were friendly and helpful. Location was good if you had a car.

Bathrooms dated—handicapped bathroom had a tub which was a major fall risk despite grab rails

Close to the University of Michigan, good breakfast, a nice lobby, and it was clean.

The beds were a little uncomfortable

Location, very clean, courteous staff.

Nothing to report. Great facility

The lobby area was clean. The front desk staff and Cafe staff were friendly and accommodating.

The housekeeping staff. I was told my room would be cleaned and returned to the room uncleaned. The rug in the room was filthy and need a deep cleaning. The beds were extremely uncomfortable and lumpy and the pillows were too soft. I was uncomfortable for the 3 nights I stayed and would not choose this hotel for future stays.

The interior of the hotel looked recently renovated - modern, clean. The pool was quite nice, but needs some work on the floors (paint flecks sticking to our feet when we left the pool area). Our room faced a courtyard of plantings and gazebo which was a nice view.

The room was quite damp. We ran the bathroom fan all night and had the AC on, but our towels didn't dry after use and we had to ask for new ones at the desk. I was hoping housekeeping would make up beds while we were gone during the day -not a big deal, we might have had to ask for that. The outside of the hotel needs work! We drove by it at first thinking the building was abandoned /neglected. The landscaping is mostly dry / dead. The signage needs updating. No complimentary coffee in the morning. The breakfast is packaged items for purchase, we went elsewhere for a hot breakfast.