Crowne Plaza Syracuse, an IHG Hotel
Sobre este hotel
Este hotel fica a 900 metros da Universidade de Siracusa e disponibiliza acesso Wi-Fi gratuito e um restaurante no local. A histórica Praça Armory fica a 1,5 km.
Comodidades
Ar-condicionado
São permitidos animais de estimação
Cozinha/Kitchenette
Internet/Wi-Fi
Estacionamento
Lavandaria
Televisão
Acesso para cadeira de rodas
Ginásio/Centro de fitness
Mapa de Syracuse, NY
Hotel em Syracuse, NY
Razões para reservar
Cancelamento gratuitoReembolso total se mudar de ideias
Ótimo para animais de estimação
Inclui comodidades essenciaisSão permitidos animais de estimação, Cozinha/Kitchenette, Ar-condicionado e mais
€€€€
Comentários
3.4/5.0
Médio(499 Comentários )
Revisões 100% validadas2.0
The front desk attendants were very friendly.
The location was too noisy due to it being close to the highway. They seemed to have been short staffed. Housekeeping was horrible. They did not clean our room after making the request twice. No clean towels and the bed was not made.
5.0
Location
The rooms didn’t smell fresh, the carpet on the floor was stained
4.0
Location. Garage. They delivered extra pillows promptly.
No blankets. Room was never cleaned nor bed made during the 3 nights there.
Had to ask for towels and given very few. No bathmat. One hand towel for 2 ppl
7.0
Close to university
Called front desk twice. Once because TV remote did not work. Again for towels. Neither were delivered or addressed.
1.0
Not much
Under Staff. 1st room A/C didn't work. 2nd room safe didn't work. 3rd room curtains didn't close. Very dirty under the bed. Poor Breakfast.
3.0
Room was clean and comfortable, but the hotel overall is pretty dingy. Not worth the price.
3.0
Location close to Syracuse university as my daughter attends that college
Room was horrible the shower looked like the ceiling would collapse the bathroom was tiny / I mad to call the front desk when we put the sink water on there was a leak in the main faucet water was coming out from it so fast I had to use all the towels to clean it up. I was exhausted from moving my daughter into vomited and just wanted to get to bed other than I would have asked for a different room. The main desk. Was so helpful the gentleman brought up new towels unfortunately because we booked it on booking.com they couldn’t compliment my room they deducted my parking fee and gave me a breakfast voucher didn’t use it as I checked out the next morning to meet my daughter at college. Then to top it off our room was set up as a connecting room and the people next door were having a loud discussion. Never again that was a waste of $450
7.0
Staff was friendly.
For the price and the brand several things were broken that was not up to par.
1.0
location
ROOM SMELLED BAD- mold on shower!!!
1.0
location
the AC was leaking in the room. the shower was leaking during the night. the garage gate didn’t work at all.
8.0
Friendly staff and clean hotel
6.0
Windows were dirty and bathroom potty was dirty
10.0
Most everything
The show wall doesn't cover enough and water still got all over the the bathroom floor.
5.0
Problem with cleaning crew not leaving 2 wash clothes, and on second day they left dirty towels and the clean ones just stacked on the bed, bathroom not down, beds not made.
NYS requires that they not use water, so showers and rinsing took forever, low flow toilet, always had to flush twice, and the soap, both body wash and hair, was "we proudly supply plant based products," DOES NOT CLEAN!!! We bought our own soap and hair products in order to keep clean.
7.0
Arrival/check-in was easy
It was Syracuse University graduation and this price gouging was egregious
8.0
Comfortable, and clean
The management needs to beef up their staff. We had dinner and drinks and only one person to handle the bar and serve 22 people(I counted) but I believe Sherry was her name, did an incredible
job handling all of it with humor and efficiency and was
very personable and actually kept all going. Having been a GM
in my career in hotels and private country clubs I can tell she is a keeper. She enjoys her job even under
pressure. Kudos to her. She made
up
for
any shortcomings in short
staff.
6.0
Location
Bathroom Very small. Toilet needed to be flushed several times to get down. Dated hotel. NO amenities. Not even a plastic bag.
8.0
that their was dinning
it was the most uncomfortable bed I have ever slept on
8.0
Buffet access limited. One person at a time. Confined space.
Front desk could have been more informative about exiting the parking garage. I inquired about it just before departure. She said “If you have any problems, let us know”. When I entered the sign said take ticket to front desk when you check in. I had already checked in. I didn’t think much about it, but two cars had to wait behind me while I figured out that I was going to have to pay to get out, get my credit card out, etc.
9.0
The food was amazing and courtesies staff
The elevators were confusing
6.0
We ate dinner and breakfast at the hotel and really enjoyed both meals. Staff was helpful. Parking was convenient.
The blackout curtains in our room stopped a full four feet apart. Light and noise pollution came through the window all night and both my husband and I slept very poorly because of it. We also had difficulty logging into the internet in our room. The front desk staff suggested that we come down to the lobby to connect and then we would still be connected when we went back to our room. This worked.
9.0
Comfy bed, staff is great, peaceful. Really enjoyed ourselves.
Paying for parking. We are taking a risk already. It would be different if someone was watching our vehicles and paying them.
1.0
It was nice until bedbugs were discovered and confirmed.
Crowne plaza hotel has bedbugs. Crowne plaza said they would reimburse our whole stay. Which we booked through booking.com, now booking.com wants me to pay 189.00 for taxes(which they already have my paid in full taken out of credit card already) then they will refund our stay. Why am i going to pay more money for a refund? . I just want my refund for a not so pleasant hotel stay. Thank you.
8.0
parking garage next to building
showers in the rooms
6.0
convenient location to our event
no one told us front doors lock at 11pm. we waited in the cold trying to get in
Perguntas frequentes
Quanto custa este hotel em comparação com outros em Syracuse?
O preço médio de um alojamento em Syracuse é de 125 € por noite. Este alojamento é 28 € mais barato do que a média.
O estacionamento está incluído neste hotel?
Sim, o estacionamento está listado como uma comodidade em Crowne Plaza Syracuse, an IHG Hotel. Para mais informações, recomendamos que entre em contacto com o alojamento relativamente ao estacionamento.
Existe uma piscina em hotel?
Não encontramos piscina listada como uma comodidade para este hotel. Pode valer a pena verificar novamente se uma piscina é importante para a sua estadia.
Crowne Plaza Syracuse, an IHG Hotel permite animais de estimação?
Sim! Este hotel é amigo dos animais de estimação. Para mais informações, recomendamos que contacte o fornecedor de reservas sobre políticas relativas a animais.
Que comodidades estão disponíveis em Crowne Plaza Syracuse, an IHG Hotel?
Encontramos 9 comodidades para este alojamento. Estas incluem ar-condicionado, são permitidos animais de estimação, cozinha/kitchenette, internet/wi-fi e estacionamento.