Proximity to the beach. Room looked very updated

Check in was a little hectic (long line). Outdoor/patio seating could have included a table. Kitchen sink clogged. Needed frying pan in kitchenette

View, room. Full kitchen with ice maker. Some really nice bell hops. Fog free mirror.

One of the bellhops completely walked away from me for another family at check in. The small lane for check in is a cluster. The tv in bedroom didn't work. So many kids, you couldn't even get in the pool.

Close to restaurants, bar n location

It was a little pricey

Location! Amenities! Food

I know most hotels now require guests to call if they want housekeeping. But that does add a layer of stress when you need towels or someone to freshen the floor because of sand etc. that being said anytime I called for something the staff was very prompt at getting it for me.

The staff was very nice. The bell guys was very friendly. Everyone including the restaurant staff was very polite. Room was clean and spacious. Pull out bed was a big plus.

Nothing!

Very clean

We saw a roach in our room

Restaurants on premises. We enjoyed the ocean front beach view room with the balcony. We loved the indoor pool.

The bed was not comfortable. It was hard. Need assessable outlets near the bed for cpap breathing machine.

View and Room were spectacular

TV didn't work and took most the time to fix it. Was promised 100$ put back on credit card but it never was.

The facility

The staff

Great amenities and staffing the buffet unfortunately was not good at all- not worth the money. Room was spacious and clean. Loved having a room Ocean front it made so much of a difference. The pool is very big but it was so many people there we couldn’t enjoy it.

Very clean, good service, nice pool.

Nothing was wrong with the hotel that we seen.

Very clean, very nice… pool was excellent.

I have nothing bad to say, I love that place!

Loved the room, loved the easy access to the beach and the view of the Ocean. We will be back.

Renovation of the glass ceiling which closed the main pool room but understood it was needed to be done for safety.

I love the check in was fast, food was delicious and fresh. We enjoyed the pool and the entertainment.

We missed the jacuzzi, definitely spent good times at the jacuzzi in the past.

Great room sizes. Very clean. Friendly staff. Indoor pool was wonderful for the kids to play.

Wish upper floor rooms were renovated. Pull out sofa bed was old and not able to sleep on.

I’m so over fake reviews. This one is real! The rooms are very dated, the carpets are dirty and it smells as such. Of course the building and lobby of this location is beautiful and make for great pictures to post on the website. They boost extra friendly staff…not my experience, just ok as I had to communicate with them about my tv not working. Apparently, there are some renovations being done to some of the floors but we were not fortunate enough to gain one of those room and maybe it’s because of booking on third party only because booking on the site was impossible! I’m actually very upset this is where I chose to spend my anniversary.

Location.

The location

No jacuzzi, really bad

I enjoy the beach, quiet, peace, food at hotel was excellent.

Our room had trash left behind after inspection,and bathroom flooded. The toilet ran all night.other than that the room was cozy. The view was Awesome. It was very pleasant experience.

Beautiful scenery, close to beach,nice staff

Very clean, updated rooms, great customer service

We had 904 North Tower…several items needed to be looked at and repaired: freezer did not make ice when the bar was lowered; kitchen faucet is not caulked fast to the countertop; the necessary basic utensils to cook with were non existent; both bathroom ceilings are well overdue repair work and the screens had tears in the windows as well as the sliding door. Couches and chairs need cleaned good. The amount I paid for using this condo was excessive given it’s deficiencies

I answered these questions in reverse. I’m sorry. The things I liked were the pleasant staff, prompt checkin and Check out application and the assistance of your bellhop staff

Clean and the staff very kind

Large room, two restaurants (although one was breakfast only), and a coffee shop. Easy walk to the beach.

The lace really needs some updates. Coffee maker didn’t work. Called the front desk and was told someone would come up to change it or bring a new one. No one ever came. The next day I asked the cleaning lady and she brought a new one. The kitchen area has very cheap silverware and only one knife that was a very dull butcher knife. The pool area had such a strong chlorine smell I couldn’t breathe as I was walking through it. Our first time to Ocean City and found it far too busy to relax and way too commercialized. Won’t be back again.

The bed was a rock, didn't sleep

We asked for our room to be cleaned and clean linens. We stripped the beds and they made our beds with the same dirty linens that we originally took off 😒

Loved that we were pool side & could come out our sliding glass doors & go to the pool

Our beds were kinda hard. Was hard for me to get comfortable sleeping

Great for families and easy access to the beach

No automatic room cleaning service, ordered food at the bar and waited over 30 mins just to be told they didn't have the order but they took my cash. Took another 15 mins to count the drawer and refund me...smh