I could see the room had been updated with pleasing decor. Check ln was easy. Parking was close.

Our door did not shut securely so it would not lock and could be pushed open from the outside!!! We were already in our pajamas when we tried unsuccessfully to use the deadbolt and discovered this. Hence the above hook and latch didn’t work either. Though a non smoking room the room smelled horribly of smoke. There was no human at the front desk when we went to check out and tell them about the door….I waited for 15 minutes and called out several times.

Location

Water temperature Toilet handle had to be held Room had an old mess We came as a group asked to be close I was put on different floor than the rest of my family

The pictures on the booking site were nice.

Imagine something that in its heyday was quite mediocre, then imagine its decline. That’s how we felt

The staff the rooms

N/A

Sausages were good

B/fast had very few choices eg. eggs, no omelette, no bacon, warm coffee not hot, cheap styrofoam plates, no fruits

location was the only great thing

the room wasn’t as clean as it could of been curtains walls and bath towels were all stained or discolored and the pool had this weird bubbles film across the entire top of water the lady at the front desk said it was just chemicals and expected me to let me kids continue swimming we needed up checking out at 11 and went to a different hotel for our next night

Excellent staff. Breakfast good. Good bed.

The heater was very loud. Disturbed my sleep. I knew hotel was full so I thought there was no need to contact the desk.They had hotel full of cheerleader. Better spray for waffle maker if batter has too much water. The waffles were sticking. I make alot of waffles. I have 3 waffle makers. They don't stick.

The staff was extremely friendly and helpful. The room was a decent size and the bed was fairly comfortable. Although our room was clean, it's been a long time since anything was updated.

The hotel has a shabby appearance and the breakfast options were very limited. We had to wait close to fifteen minutes for the coffee urns to be refilled. It wasn't possible to shower because there was no hot water in the tub when I tried--and I let the water run long enough for hot water to flow. Then when my husband tried a few minutes later, the water was scalding no matter what the setting was. He had to wash his hair in the sink.

Love the cleanses and staff was great

I think the breakfast

I didn’t eat there

The walls was dirty, was finding hair in my covers & the guest was loud.

Put dishes in showers for soap or shampoo

Clean,economical,good location,lots of towels,staff was great

The worst bed I have ever slept in in my life. It's was incredibly bad. Middle of sunk almost to the floor. I couldn't sleep in it. Horrible

the staff was incredibly rude. one girl came up laughing at the door saying we need to get our things and go wait in the lobby, after my mom let them know we needed later checkout. she was incredibly rude. and the millions of phones calls and every staff member knocking on door was uncalled for. especially when none of them checked if we needed anything the 5 days we stayed there.. still waiting almost a week later to get two of my deposits back from the stay. completely ridiculous

the staff was incredible and sweet

good location for what we needed

demographic was low

Customer service

Door handle fell off and no hot water. Room is out dated not as it looks in picture

Yes

Nothing

location

Generally dirty