All the staff we dealt with were friendly, professional and helpful. They went out of their way to answer questions about things to do in the area. The meals were excellent; we enjoyed breakfast and dinner, and the service was outstanding.

We were fine with everything.

The staff was as friendly and helpful as I think I've ever experienced, from the restaurant to the check-in/out to the cleaning crew. Food was delicious, during our stay we ate at least once of each meal. Not a huge selection but sufficient and everything was delicious. Fabulous location. Loved that they had ski lockers (and boot heaters) since rooms are a bit on the small side, but within expectations given the historic nature of the building. Was perfect for us as first time visitors to Telluride, and great value compared to other options in town. Would definitely stay here again.

Would be great if option to include breakfast as part of hotel stay, with a little bit of savings. Only other suggestion that could make it better is if there were a way to have a hot tub, really miss that after full day of skiing.

Fantastic hotel, I'd reccomended NOT booking through bookings.com as bookings.com sucks

bookings.com sucks

great location in town. excellent restaurant. friendly staff.

nothing

Exceptional service, excellent location, great restaurant, large rooms.

hotel in the center of Telluride. Very close to everything. Close to Gondola, close to the streets and in the main road. Only missing a coffee machine in the room

old style

The New Sheridan is right in the middle of town, walking distance to everything. it is a classic, old hotel.

it is kind of expensive

All was great! Staff is awesome! Very kind, gentle and helpful! In the heart of the town! The hotel offers 20% for guests for brunch/lunch! The hotel have a nice restaurant, bars and roof bar! Walking distance to restaurants, museum, trails and gondola! Also free parking! It is very friendly for kids too! We are one hour from Ouray and two hours from four corners! The only small thing is that you stay by the window it is a little noisy but we really didnt care! We enjoyed too much this hotel and the city that we plan to stay here again!