That I had a bed to sleep in.

No breakfast included for real paying guests. Coffee was not replenished in room. I moved the nightstand away from the wall to access a electric outlet and found tons of dirt, bottle caps, other garbage.

The last at the counter was nice

Everything else was gross

An hotel employee was able to open the door to tell us the room was clean then was shown out and still knocked to tell us the same thing

I can't think of a single thing that was good about this hotel other than at least the room door locks. This hotel was a huge disappointment and so disgusting.

The staff was rude, and the lobby reeked of moth balls. My room was disgusting. there were fecal matter and urine stains on the mattress, dog paw prints on the sheets, other stains on the sheets and bedding, hair everywhere on bed and in bathroom, every single bathroom towel was stained, a beer bottle under my bed, dirt on the floor, mysterious sticky stains on the counters, etc. the air conditioning hardly worked, and the humidity in my room made it feel like I was sleeping in a wet bed. I tried to get a re-fund due to how poor the quality of my room, however, I had to call 5 different days just to get ahold of the manager, who I still never got to talk to directly, just for an employee to tell me "he tried to give you a partial refund, but wasn't able to because you didn't book directly through us". And they were only going to give a partial refund because I didn't request to move rooms, but that is not a policy stated anywhere. Besides, who's going to switch rooms at 11 o'clock at night after 10 hours of driving? I was already so exhausted. I couldn't get any sleep because I couldn't get out of my mind that I was sleeping in filth.

It was a convenient location, refrigerator, clean surfaces, microwave. Staff was friendly at check in. Bed was comfortable enough.

The first room we got had a bed bug in the bed! We only saw the one and saw no signs of an infestation, but it definitely made us feel uncomfortable for the remainder of the stay, even though we were given another room in a separate building. We got back around 1:30 am after a concert and the people in the room next to us were blasting music, snorting coke, talking, etc until 8am. We could hear everything because the walls were so thin I guess? I was finally able to sleep, but my friend didn't. There also seemed to be a party in the parking lot.

Nothing

Horrible 1st room 110 had roaches was moved to room 117 the room had never been cleaned after the last guest last room 119 hair all over the bathroom floor shower head holder coming off the wall you can see the rust where it was broken. Some college kids was hanging out late kicked our door scared the hell out of us because it was after 2AM.

The location was close to RIT The bed was pretty comfortable.

We only had 1 facecloth and was told more towels would be delivered. They never came. The bath mat was dirty. The TV/remote wasn't working and was told tomorrow they'd fix it. Drug deals going on as well in clear view.

this was a very basic hotel that had seen better days - My original booking was messed up at another hotel and this was the only option left that the booking.com person could get for me on a busy weekend. I didn't feel safe and the noise was terrible.

People yelling outside my door, noisy, unclean - didn't feel safe and found another hotel on my own for the second night

Nothing absolutely filthy place

Cock roaches everywhere

roaches. unclean. mascara on my pillowcases when I walked in. just overall very dirty. but I was desperate for a place to sleep so I did what I needed too.

nothing

it smelled bad. our first room had hairs and stains on the sheets. the tub was so gross I couldn’t even bring myself to shower. there were holes in the wall that were so poorly patched. the tv was crooked. the lamp shades were crooked.