The ambiance

too many cockroaches found in both rooms that were booked.

the view and staff.

it was a bit pricey and needed better selection on foods.

Tons of outdoor seating areas. Some with fire pits. Great views of the red rocks from everywhere. Good breakfast spread. Easy access to the pool.

On arrival we were put in a very shabby room that had a direct view of the garbage dumpster with garbage overflowing. It was awful. The following morning we asked for a better room and were given a very nice room.

The location of the hotel is fabulous with view of rock formations in every direction. The breakfast was delicious and the location wonderful for viewing the magnificent views. Also, the shuttle that was available to take us wherever we wanted was a bonus.

Rooms in 300's 310's 200's and 210's have the view in the photos.Rooms 320's 330's have a great, but different view from the photos. Other rooms do not have full, amazing view. Room was large and comfortable. Dog Friendly, with a fee.

The staff could not have been worse. Each encounter was frustrating. Like they thought I called to find out about the difference in rooms just to bother them. Checking in the terms changed and I asked for details, they said I could only get that at checkout. The morning of checkout I got an email with an accounting, I asked the desk if that means I am checked out, they did not understand this basic question. Instead of a BS resort fee, which you could at least use for meals, they now charge a $25/day parking fee, which is just another nickel and dime scheme by corporate hotels.

love the balcony, good healthy food options, nice that that had lectures on various topics

Room was small and dark. Prefer hardwood and more natural light.

The views and ambiance were Amazing!

Breakfast was good!

Needed a little more parking spaces,

We loved the shuttle! Holly was the best and took us all over sedona! Hotel was beautiful and the pool was so calm.

Pool was a little dirty at times.

The views from the red rock facing rooms are unbelievable! Love the outdoor furniture, it let us be at the hotel but not just stuck in the room! Though the room was great, beds were comfortable! Star gazing in the hot tub, afternoon in the pool was perfect. We liked the idea of the shuttle but we're really glad we had a rental because we visited sites at times when they were slow like early morning and mid afternoon and had no problem parking, though it's very clear that that's rare. For example we walked into Hideaway House (in town) at 2pm for lunch and they had no wait, other guests went at 5 or 6 and had a 3 hr wait, didn't get seated until after sunset and they missed the view. Lounge was efficient, inviting, and lovely. Lounge staff were wonderful, though drinks were overpriced. Loved the live music, too. We didn't bring our pet but loved the board welcoming them with water. We loved watching sunrise from the short trail/nature area across the street from the entrance. We will be back and staying at Sky Rock again!

Location and view

the rooms

Gorgeous view! Great location.

lobby and deck area recently updated - new finishes are beautiful. Amazing views. Very friendly staff members.

The fire pit was non operational during our stay, we were told it was likely out of propane. While this is a minor inconvenience, it was disappointing for some of the facilities to be non function given the price point for this resort.

the views

rooms were a little old but still nice

comfortable room, great views, great location with convenient shuttle and our shuttle driver Jamie and concierge extremely helpful.

front desk staff needs to be more knowledgeable about hikes..and general information. disappointing.

ambience, outdoors and views

they charged ab additional fee of $29 that booking.com already had. we had booked a king room and they gave us a double queen. We had booked an upgraded room and they gave us the most ordinary one