Great location right by the park, busses, and trains.

Semi transparent sliding bathroom doors without locks that don’t close all the way, very hard mattress with no extra bedding, incredibly drafty with poor temperature control.

Loved the location and staff

Super friendly staff, great location and comfortable room.

No breakfast included.

location and the people. they send you messages to communicate faster, which I liked

the rooms are very small, not really new. also the cleaning of the room was very very basic

nothing

1. did not have my booking.com reservation when I checked in. 2. AC unit in room was ancient and so loud we hardly slept. 3. window latch was broken so window could not close properly 4. housekeeping service was bad. gave coffee but no cups. did not refresh toiletries. 5. told very rudely not to use the special rooftop bar elevator but to use ONLY the ancient other elevators 6. $15 extra fee was a complete rip off 7. free drink at bar was a bait and switch. only beer or house wine. 8. Barman was disgusting. worse than rude. service at rooftop bar was so bad we left without ordering. tried to upsell us on scotch saying our requested brand was not carried. etc etc etc.

This hotel has a great location to get to downtown, Lincoln Park area, Lakeview and more. The decor is boutique unique with great paintings and Chicago history mixed in. The staff is so helpful and friendly. Everything was very clean. The

All was excellent.

Supportive Staff and service. good location as well

they “upgraded” our room, yet made us pay for it?? that’s not how that’s supposed to work. I also never got back the $100 for incidentals.. this place is a joke.

The location was perfect and couldn't be better. The hotel had an Old Chicago Vibe which was lovely. But the rooms are small and the elevators were incredibly slow. Staff was awesome. I would definitely go there again but it's not a luxury Comfort Hotel

location was great

housekeeping was poor, non existent