we had a big stain on the sheets. I have a picture. asked for new ones , the lady said she have the shuttle drive bring them. I said I'll come down. the lady said what ever. I went down to talk and get sheets .she went to bathroom before i got down. i came straight down. the driver came and gave me the sheets. asked if someone is going to fix it. I was told no. with no explanation. I asked for the manager, not on staff tonight.ok no problem then asked for the name and number to talk to the manager. they gave name as they stared at me. I asked him to write it down. he did I asked for the number. he said he can't give out his personal information. ( of course not ) I was asking for the number to the hotel. the lady then arrived and rudely gave me the number. we paid $345.00 for crap service. the toilet had staines under rim, shows me not though cleaning. around sink the ledge is not cleaned in a bit. I rubbed my finger over it and rubbed built up dirt. I was only there 9 hours. I do plan on talking to the manager. way over priced for the service. customer service was terrible. I work in customer service and the way I was treated is and was uniceptable!!!!

way too expensive

comfort breakfast quiet

expensive

The staff was great. The check in process was quick.

We dropped off our luggage in the room to catch a dinner. When we returned around 9pm, we noted that the bedsheets were stained. Then the down comforter was also spoiled. We notified the front desk and they brought us larger sheets and blankets as they didn’t have spare set of sheets and a comforter. This process took a good 25 minutes so we just stood around waiting. The staff didn’t offer us another room. If we could have moved to another hotel (at 10:20 pm), we would have. The internet had connectivity issues. I called the front desk to ask how to connect to the internet and the gentleman tried to help us but apparently it took too long so the had to call me back, which he never did. We were in room 324.

location - close to a Starbucks, trivial yes, but important to me

I asked for no services and one day they came in

It was pleasant

it was very good

Large room, friendly staff, we were able to extend our stay by an extra night with the original rate.

Breakfast was not great. Very little options, sausage tasted strange and had an unpleasant texture.

Wasn’t able to have the breakfast due to surgery

A little later check out

.reasonably priced . Staff was friendly.

Did not have sugar free syrup for waffles. Need to have that for diabetics

close to airport

dirty shower curtain

free breakfast was not disappointing, the airport shuttle was a huge plus for us.

great location and comfortable

they double charged me for my stay. even after I told them I had already paid for it. I even called them to let them know and they still refuse to fix the situation.

convenient for long layover rest with free shuttle service to and from airport and for our late night arrival and departure. All of our attendants were kind and helpful and a good breakfast menu as well.

Average