The pool was nice with a great view of the H Hills. the bar could have a better selection and stay open a bit longer. I'm not really a WEHO type of guy, for lack of a better description, but my son really enjoyed the area!

Pool bar could have been a little more friendly. Very slow service, with snarky bartender. Open a hour or two later would be nice.

location

price

Location and service.

Beds are not comfortable, the carpet needs deep cleaning and I expected a bigger room for 4 people. yet its the same for 2 and at a higher price.

everything

nothing

ok but not for the price they charged

this hotel is an average hotel not more than that

location and restaurant were excellent!

Only received housekeeping service every 3 days. Towels were old and thin and did not provide enough for a family of 4 so constantly had to call for more. Overnight parking is extremely expensive given the cost of the hotel room.

Fabulous hotel with rock and roll heritage. Massive comfortable rooms. Super clean. Exceltional customer service, happy hour. The breakfast isnt included, but has a super yummy vegan option.

The lighting in the room is odd, lots of little atmospheric lamps, no big light, so hard to get ready. The pool wasn't relaxing. The rooftop pool really sold it for me, but it was always very busy, and had a lot of kids. Nothing against kids, but i was expecting ibiza chill vibes, and it was public pool vibes.

The gentleman who worked the front desk was wonderful and very helpful!

The rooftop pool wasn't very clean and there were no towels.

nice contemporary design with friendly staff including Dior who sent us a list of recommended vegan eaters

they should serve the free coffee all morning

Loved the pool - sadly the pool bar was not open at all during our stay as it was in February. We did bring our own beverages nearby and brought them up to the pool :) Always a pleasant experience dealing with any staff we came in contact with. Clean rooms with plenty of room. Had a city view room with two queen beds and a small sitting area - loved it! Free snacks in the lobby were such a treat and came in handy. As we had no rental car we walked a lot and the hotel location was great for this - proximity to breakfast places, pharmacy, beer/wine stores, was convenient. Just ask for a coffee maker in your room and they'll provide a pod-type one along with cream/sugar.

We were offered a better view room for a small upcharge as we were early for our check in and our room was not ready yet - $10/night. (FYI - the nightly cost of this was brought down from $40/night and several 'no I won't pay that much per night' for an upgrade moments) Not sure if this is common practice? Also was pressured/sales pitched to take a bus tour by the individual that checked us in - which we declined as we had already booked a tour. We were with 3 other couples who all received different cash valued coupons for the local restaurant/store. I think these values should be standardized??

roof top pool, beautiful view, great staff

would have loved a coffee machine in the room

Like snacks and water stations. Good coffee.

Pool bar not open. Also, booked for 4 peaple, always short of towels. Coffee pods not replenished.

The room size is good- though we paid for an upgrade and this a sales pitch when you check in. Being able to buy a barista coffee was nice.

The hotel entry is poor and was under construction to update the landscaping. The hotel is located on a very busy road and the hotel itself is very close to the road. Reviews mentioned this hotel is well located but we had to Uber everywhere- unless you want to walk for 30+ minutes there is not much nearby. I couldn’t believe the Andaz is a Hyatt hotel for the price we paid. I did my research and this was not what I was expecting

Friendly staff, great rooms, BIG! Amazing bed.

location and rooftop

rooms weren’t comfortable or heated