Beachfront Location with balcony view of Gulf.

Okay where do I begin! First off the bathroom wrecked of nasty stinky smelly mildew. Then don’t expect to ever receive replacement linens or room freshening. Towels are NEVER changed. Toilet paper must be solid gold because we never got a second roll. For some reason my upstairs neighbor decided to decontaminate their balcony with a 5 gallon bucket of Clorox bleach destroying my new pair of designer Bermuda shorts as I watched to sunset. I did enjoy the full sandy beach on the floor of my room although I would have enjoyed having either a beach rake or a broom. Our room refrigerator was luke warm and fell out of its cabinet on my bare foot. Make sure you bring your own shampoo and conditioner unless you are bald headed. There were 2 miniature half filled bottles that I couldn’t squeeze hard enough to release their precious liquids. Oh did I mention you will NEVER see room service or towels or toilet paper ever again no mater how many days you stay at this BEST WESTERN SIGNATURE COLLECTION HOTEL. There is a delightful outdoor Tiki bar but DO NOT ask for a Pina Colada because the RUDE bartender will simply turn and tell you that she is out of Pina Colada mix and then promptly turn and continue her personal conversation with her boyfriend. Let me mention that the B-A-T-H-R-O-O-M was apparently never been cleaned. There was even blue soap scum on the soap tray even though there isn’t blue soap anywhere to be found. As you may have read in other reviews of this Best Western SIGNATURE COLLECTION HOTEL the floors are filthy. Now let me mention that parking is an issue or should I say the lack of parking. We had to park far from our room every night. And there are NO security cameras in the parking area for safety and security. For some reason the staff seems to be constantly roaming the property but not really serving the guests. Although I was able to tip a young employee to give me a few needed towels on my second night.

Location was great. Right by the beach

Where to begin. Front desk staff not polite,curtious, or welcoming. The smell in the lobby was awful. No towels in room. Asked front desk ,was given 2 towels no hand towels no wash cloths and given an attitude for asking. Seemed likely under influence of drugs and I don't mean weed. Bugs in room on bedding. Hardly any water pressure only utensils in kitchen was 3 butter knives . Pool is small and over crowded. Place is not a resort should not charge resort fees.

It was on the beach front. That’s it.

Room was flinty, black mold in shower, LARGE roach and staff didn’t believe me snd told me they even if they found it, more would come in from the rain, smelled bad, all landscaping and pool area was littered with trash that looked like it had been there for s whole, no towels in room, asked for towels and non brought. Toilet wouldn’t flush right, Had to call again in the morning to get towels, floors were sandy when we walked in, had to call about roach, no one came, do I had to go to the office to get someone, beds very cheap and uncomfortable, would never stay there for $265, what a rip off. As I turned in keys, another person came in and told them it was a very unpleasant stay too. We couldn’t wait to Leave.

Perfect view...comfy clean beds...crisp linen and no nasty coverlet. AC works.

Bathroom bare minimim....needed washcloths but no biggie

Location was great.

I didn’t like the smell of the lobby area, the bathroom in my room was dated and needed to be cleaned, some areas in the room needed to be cleaned as well. (Floor was dirty, surfaces in room were as well)The rule of housekeeping not coming until the fourth day or not being able to receive clean sheets wasn’t pleasant.

Loved the remodel. Location was great.

Need another ramp to the bottom floors.

The room was clean and neat and comfortable. The beach was clean. Did not eat breakfast. Within walking distance of Cpt Jacks, which used to be Bishops and still seemed like the same atmosphere with all you could eat crab legs. I have stayed at the Chateau since I was a teenager coming to PC with my parents and still enjoyed being back as a 76 year old and am looking forward to another trip later this summer.

I didn't like not being able to stay longer and am hoping to stay longer when I come back later this summer.

I didn’t like anything at all

The photos are misleading, when I arrived at the hotel I realized that it was a dirty place, everything was of poor quality, it looked like an abandoned place.