The location overall is ok.

It is quite ok to charge at the time of booking. However, it is NOT ok to not refund excess money if the booking was changed! And not even react on inquiries. Sorry, but no reaction at all is not acceptable.

design. layout.

nothing

A perfect central location and yet quiet !

Check.out to set to early..Prefer 11am

the room was very nice, large, clean & comfortable setting with nice patio and the grounds beautiful

zero

The weather..the peace and quiet and the fitness room. The helpfulness of the staff. Able to bbq every night and sit outside during the day, and to eat dinner outside.

Nothing. Everything was great, but I wanted to stay for a week. There was no availability for a week in March for July.

Perfect for families, with great space, kitchen appliances, location, definitely would go back

everything spacious suite clean, comfortable good location

only one thing - loud air conditioner had to turn it off at night

Great location and well maintained property

Great place, Very clean and well kept. Staff was very friendly and our requests were met with speed and thoughtfulness. Cost was very reasonable.

Had no complaints of anykind.

Location was great and kitchen was equipped with everything I needed for cooking. It was very quiet and spacious. I will definitively use here next time.

There were spider webs on the wall and dead flies

Pool was great and apt was grand and well equipped with all kitchen amenities, had a washer dryer as well

Happened to have a handicapped shower and if you stood in the shower, it leaked water all over.

Scenery around and landscaping

When I checked in I told Melissa at desk that we didn’t want to be around the pool or play areas and wanted a very quiet location. There were Children close to us were yelling all day. We couldn’t use our patio in peace.

They only problem we had and it was a BIG problem, was that when we arrived on the property, after having reservations confirmed since Feb 1st followed by multiple additional confirmations via telephone calls and emails, including a welcome confirmation received on Sunday, the day before arriving, we were told there were no rooms available for us and that they were sending us to a different location. This was not acceptable. Booking notified us of the change that day after we were already in transit with kids and grandkids all on our way and we did not receive the message until arriving on-site. The manager Bill, along with the desk clerk Alex were both exceptional at working with us and Bill was able to make some phone calls, rearrange some things, and get us a room on the property we were booked at. Our time spent with the family at the resort was very nice overall, once we were finally given a room. This resort is excellent for families. Our grandkids were ages 10-4, and they all loved the amenities offered at the property.

Location; layout of complex; well maintained; perfect for our needs

Towels old but adequate; no toiletries

Everything was just perfect! We will definitely be staying here in the future! Everything was so clean and perfect for us! The kids really enjoyed the pool! Recommend 10000%

We loved everything!

Checking in was frustrating. Told us all to come at the same time.they told us our room was not ready around 4:00 and would call us but never called by 6:00 we called them and they had us stand in line with others and they were all told the same thing.

Child above us just ran around very annoying, spoke to the parent made comment about the dancer, no change.

It was beautiful. Had everything we needed. Very pleasant. The staff was so helpful. We did not want to leave.

NA