Mattress wasn't comfortable

Sock in room. No platform bed.

They had a 24 hr gym, laundry, and our room even had a full kitchen area including a dishwasher, stove and fridge!

We saw some bugs in the kitchen sink... The bed was nice, but my side was pushed up against the wall with no outlet or lamp near me. Seemed more suited for 1 person than a couple.

No breakfast

Elevator not working. No hot water for shower due to broken pump. Got a partial refund for no hot water

Quite, clean, friendly, safe, great location.

We were welcomed by a friendly and personable staff. The room was clean, the amenities for extended stay were good.

I was taken back by not offering clean additional towels upon request. The polite front desk person informed me that if I wanted fresh/clean towels I needed to turn in the dirty ones before getting clean ones. I was very bothered by this policy. (For the amount of traveling I have done, never ever had this request been a policy). Secondly, the mattress was HORRIBLE!! It should have been replaced months ago! It sagged terrible causing us not to get a good nights sleep and causing my husband to have back pain the entire of our stay. Does anyone check? It was not okay. I did politely let the front desk know about it on departure.

Great location, close to other more expensive hotels/motels.

n/a

Clean, friendly staff

Room was supposed to have a sofa bed which It did not! Also, they charge you per night for your dog, even though they have a sign by checkin and it’s listed on their website to start charging on night two. Beds are terribly uncomfortable. And the thermostat doesn’t appear to be correct on the temperature in the room.