I liked the location and the idea of the room and the size.

It was disgusting how the bedding doesn’t get changed. It was dirty, and the room smelt like cigarettes. Definitely not worth what I paid for it. Was utterly disappointed.

The facility itself was really nice. If I did not have such a horrible experience there I would stay there again.

I have used booking to reserve this hotel room and used PayPal. It has been a complete nightmare. I have been charged twice. I have this hotel saying booking owes me money while booking says the hotel owes me money. This has been completely ridiculous how either company is taking any responsibility in resolving the issue.

location

broken door parts and locks, cleanliness of the room, breakfast choices, not everyday housekeeping, stains on towels

The hotel was clean and comfortable. The breakfast was good but more variety would have been nice. Hardly saw any staff people, but what minimal interaction we had (check-in and check-out) was fine.

The pool and hot tub were closed for maintenance when we checked in, which we were not aware of. We picked this hotel because it is the only one in Long Lake, where we were visiting friends, but had we known the pool was closed, we would have booked someplace down the road a bit. When we expressed our disappointment, the front desk staff were not very apologetic at all. Also, the price was the highest of any hotel we stayed at on our road trip, and considering we couldn't use the pool or hot tub, I feel we overpaid.

It was ok

The beds were to hard and to high.

Clean beautiful hotel

it was very, very clean. We were able to check in 30 minutes early, and the manager we was wonderful.

nothing!

Great staff! Thank you!