Rooms comfortable, the front desk staff extremely friendly & helpful

I understand about being Environmentally Conscious & actually doing things that actually help & they are but I asked 4 different times to have my Room serviced over 4 different stays I was very disappointed because not 1 time did my room get cleaned & even after reporting it to front desk they always promised it’ll be cleaned the next & along with came basic short staffed, to my amazement my room didn’t get cleaned the next either. This trip I’ve ask 3 times for my room to to be cleaned & I’ve been here 6 days & not 1 cleaning yet. I don’t know how they claim short staffed when I see plenty of cleaning staff talking through out the day. very disappointed

very friendly and helpful staff

The greeting.

The outside could have been swept up.

breakfast in the morning and located in Martinez

very very low class clientele and the same price as much nicer properties within walking distance

didn't have internet or a telephone in the room. also didn't have a warm breakfast.

value

parking lot and garage area landscaping

Great location, large and comfortable rooms with nice desk and fast WiFi and good parking.

About 20 minutes to check in, narrow drive in off of busy street, a little trashy on exterior in front of rooms. None of this was bad, just slightly less than optimal.

location was convenient for where I was working

room wasn’t all the way cleaned up when I checked in and there were cockroaches coming up through the shower drain

location

there was tissue rolled up in the peep hole on the door.

When I arrived, the Registration person SamJad, could not find my Reservation, he said it was showing for 1 room instead of 2. The room that was ready according to him, was not clean, the comforters had stains, there was still trash in the bathroom from previous, it was just disappointed. He Said when we get back that evening he was going to have the 2nd room available. They end up having one room 1st floor, and second room 2nd floor.

The Toilet super, super low, and carpet stained, comforter stained. The cleaning people were amazing. Feel bad how under staff they are. The location is not appealing, and where the pool was, not inviting. :(

huge comfy beds and pool

location was very far from anything , it’s not a family or couples place , mostly men in trucks , felt quiet scared and uncomfortable . Daughters barricaded the door . it’s simply not a family place more of a working mans short stay

room smelled like cigarettes

check in girl

No interest .service bad sink faucet ,non responsive staff,

It’s provided muffin white bread and coffee only, even no hot water, no any fruit even a orange.

I really liked the location

The bathroom was very small and it took the staff over an hour the bring up the remote control for the television.

the outside looked okay

the inside was dirty with black marks the bathroom had small bugs nasty