Location was perfect for our needs. Staff welcoming. Rooms comfortable and clean. Best of all for us was the availability of 24 hour tea/coffee in reception. Breakfast was good but little variety (to be expected as not usually a long stay venue)

All was good, except for the shower which only came out of one spout. Not reported as bath adequate etc

Pretty good.. eggs tasted weird

Paying an extra $30 a night just for a bigger bed

The coffee (most important) was the absolute worst coffee I have had at any hotel ever. The breakfast was also very low budget and unappealing. I was at the hotel with several other colleagues from the Guildford Craft Show whenever one of them would ask what I thought of the hotel, all I would say was "coffee" and there would be groans in agreement. Everyone tried to get to Starbucks.

coffee room smelled very musty--even when I kept the air conditioning running. front desk was efficient but that was it.

location

should have tub grab bar

All very good.

Breakfast adequate. Staff kind and welcoming. Room and bathromm quite clean and comfortable.

First rm key given did not function, then rm safe did not work and could not be repaired. Shower not very full or hot.

Quiet and comfortable

Mattress was a little saggy, but still comfortable.

clean, no frills

beds were okay, not very comfortable. breakfast was terrible.