Location to were we were going

Paid for a king room but was put in a room with two tiny beds, a broken closet door, damp carpeting, damp towels, and a floor light that didn’t work,when I ask about this the staff told me ( with a attitude) booking.com screwed up and over booked the room, they would not refund me anything and told me my issue was with booking.com We were grossed out and could not remove our shoes due to the damp carpet, and it was so unsanitary to use a damp towel getting out of the shower. My wife and I travel a lot and have stayed in many places but this place takes the cake for being rude and dirty. I expect booking.com or the comfort inn to reimburse me plus , for not getting what I paid for and for putting up with unsanitary accommodations.

Breakfast was very good, hotel location was perfect we were in walking distance to everything!!

Nothing could of been better for us we had a great time!!

Next to fairgrounds. Nice, bouncy beds! Good air conditioning. Good coffee and included breakfast. Within walking to shopping and restaurants. I could not expect more for the price. Mater of fact, I've paid 3 times more for a hotel room not even close to this room. We'll be back.

Bed was very hard but everything else was exceptional

Beds

clean with great staff

pool house needed to be cleaned

Except for the bed, the room and facilities were good. The staff was great, friendly, and helpful. Good choics are available for breakfast.

The bed was uncomfortable. It crinkled like cellophane, and we could feel the springs shift every time we moved on the mattress.

Location

Little parking.... always worried about not having a spot when we returned from an outing

We have stayed here on numerous occasions because of the central location. Hop skip and a jump to Waynesville, Cherokee, Bryson City, Gatlinburg and Pigeon Forge! Always great front desk staff. Convenience!

Nothing!!!!

The breakfast was delicious! There was such a big variety of food to chose from.

Everything was wonderful! Please don’t change a thing! The staff were so friendly and helpful. We hated to leave but definitely will be back. Thank you!😀

very clean and exceptionally helpful nice lady at the front desk.

We were in town for a family ski weekend. The Comfort Inn was in a great central location. The front desk staff was friendly and helpful. One of the reasons we chose this hotel was the included breakfast. Breakfast was very good, with a good hot selection of foods. Room was large and comfortable. Location was convenient to skiing and everything else in Maggie Valley and Waynesville. We'll definitely stay here for our next ski trip!

We don't have any complaints about the Comfort Inn. Hotel and staff met and exceeded our expectations.

Place was pretty standard for a Quality Inn. Rooms were clean.

The water temperature of our room was either scalding hot or ice cold. No in-between.

Nice location

breakfast area was small