The staff were amazing! Very helpful. It’s close to many different food options and right off the highway!

They had roaches and the rooms were not as clean as they could be.

Nothing.

The first room should be put out of service. The second room was not much different. The bathroom was very dirty. The room floor was dirty. My bedsheets was dirty. I had to get new sheets to make up the bed. Multiple towels in the bathroom and shower was very dirty. The chair in the room was dirty with smoke holes in it. The microwave just need to go. All I can say, if you’re coming here to relax and expecting a good clean experience, look somewhere else! Because the property is poorly maintained and manage.

Close to Austin College for Graduating ceremony

Very rude management. NO BASIC AMENITIES INCLUDING TOILET PAPER OR TOWELS OR EVEN FIRE DETECTORS. Management after several contacts finally agreed to let us change rooms after we requested not only 3 times but for Management to cone to our first room due to keys not working to let us in. First room after able to enter once the housekeeper let us in is where we found out how extremely nasty the rooms were and where we learned NO TOILET paper or towels etc.

Close to Austin College for my sons graduation.

FIRST...Rooms would not unlock and waited over 1 hour for the "management" to come let us into our room for the manager never to show up. Went back to registration desk and they reissued another set of keys for them not to work. We ended up having the house cleaner let us in. Once in room there was NO toilet paper, no towels, NO FIRE Alarms, and rooms were nasty like had not been cleaned. Went back down to the registration desk and asked for manager again for him to tell me to call the 800 number if I wanted to file complaint. Called Booking.com whom we booked hotel with and they filed a complaint with the manager and the manager LIED and said that everything I filed about was "Resolution Resolved " but nothing was. We requested toilet paper from the house cleaner and bath towels and asked the housecleaner to clean the room while we waited outside the door. This was the WORST hotel experience and we had 3 rooms booked for 3 separate family members for my son's graduation and all rooms had very similar issues with this hotel making this happy day to be a horrible day for us.

I absolutely did not enjoy my stay I had to move arms during times and it was very unsatisfied

They had no breakfast.

They charged a $30 deposit fee, although it was refunded upon check out.

Quiet rooms

Had roaches

Room was very clean and staff was friendly

No breakfast or wofi

Staff was friendly

The odor in room, carpet was old, cracks in around walls and floors

the staff was very friendly

i ask for a non smoking room and they gave a smoke area, entire hotel smell like cigarette, dirty carpets, toilet has a pubic hair when we arrived, worse hotel i have ever stay!

Staff:)

Smelled like something died in room..bed was slopped could sleep on it.. couldn't get yellow out of toilet with 10 flushes..dirty carpet..holes in wall and ceiling..left after being there 1 hour..got partial refund

Tony at front desk was very helpful & polite. Road closures were a mess, but stay at hotel was good. 👍

Road construction

Price was fair.

Floors looked like they have not been vacuumed.

The rooms aren’t as clean as they should be. Desperately need to be deep cleaned!! STOP ADVERTISING BREAKFAST CAUSE IT’S NON EXISTENT!! Completely false advertisement.

Staff

Housekeeping

comfortable bed

the room had mold, the carpet was dirty, the ac didn’t work properly. there was a huge wet spot on the carpet between the wall and the bed and it smelled of mildew

No breakfast 😢

I loved the lobby

I didn't like they weren't serving breakfast at all and the cock reached in my room And my heater didn't work I froze most of the night