Sea view room had a good view and was a good size with two queen beds . Shower was good and plenty of hot water. Convenient to restaurants and shops children’s park and sea walks.

Constant motor noises in our room all night long. Very noisy extractors in bathrooms, Retro fitted air conditioning units vibrate and noisy. Sink was in room instead of in the bathroom and blocked the access into the room. Tiny cupboard with only 4 hangers not enough hanging space or drawers no hooks for coats or towels. Inadequate clothes washing facilities only two washing machines and 2 dryers which all the guests and staff use as well so long waiting times. Breakfast was poor , plastic plates and cutlery scum on orange juice didn’t bother after first day.

The hotel is next to the water and there were nice shops and restaurants in walking distance. The area was quiet and no busy traffic.

The bathtub was dirty and the drain plug was broken and cracked.

Great location. Nice staff. Very hot water!

Skimpy on soap. Coffee horrible! Limited tv channels.

Staff was awesome. Girl at front desk was so nice, even with the lady in front of me that was so rude to her.

Shortage of staff, and no one around to help. Having to pay for a simple breakfast should be included unless you’re actually cooking.

Well located with easy access to restaurants & sightseeing places. Staff was quite helpful

Room was a bit small for a family of 4 adults. Decor and amenities seemed more like a 2-star lodge and wasn't par for the price.

Location to „historical town“, restaurants and cafes in walking distance, pretty hotel

Unfortunately overpriced as everything in Alaska, but in comparison to other hotels still a good deal

location

it was uncomfortable and the smallest room in any best western I ever had.

The lobby was very nice.

I booked 2 rooms in April. I arrived at 330 and was told the rooms were not ready but would be by 4pm. I returned at 420pm and was advised only one room was ready. Check in is promised At 4pm. I asked to see the room. 2 double beds so close together you almost couldn’t walk between them. The desk clerk didn’t seem to care when I explained my 6’5 son was not going to fit on the bed. I canceled the booking and went to another hotel. UPDATE: The hotel staff tried to charge my card for the room. I didn't stay here and cancelation without fee was promised at the booking in April. I left a message with the manager when my bank advised me of the attempt and my call was not returned by the hotel.