Extended Stay America Suites - Austin - Southwest
Sobre este hotel
Isto. Estadia prolongada. O America - Austin - Southwest está localizado em Austin e foi especialmente concebido para estadias mais longas, apresentando quartos com uma cozinha totalmente equipada.
Comodidades
Ar-condicionado
São permitidos animais de estimação
Cozinha/Kitchenette
Internet/Wi-Fi
Estacionamento
Lavandaria
Televisão
Acesso para cadeira de rodas
Ideal para famílias
Mapa de Sunset Valley, TX
Hotel em Sunset Valley, TX
Razões para reservar
Cancelamento gratuitoReembolso total se mudar de ideias
Ótimo para animais de estimação
Inclui comodidades essenciaisSão permitidos animais de estimação, Cozinha/Kitchenette, Ar-condicionado e mais
€€€€
Comentários
3.0/5.0
Médio(201 Comentários )
Revisões 100% validadas3.0
It is basic which is ok - clean bedding and rooms
The decor is dated carpets cakey and dirty. Cumbersome processes to getting basics like coffee making etc yet sold as an apartment style room. Placed with this level of facilities cost a third of what I paid. Massively overpriced!
10.0
The staff was so accommodating and the room was just what we needed.
The only improvement I would suggest is juice or milk for those younger kids and for people who don't care for coffee
1.0
Nothing! we did not end up staying.
Room was not ready at 3pm
Once ready, it was NOT clean and the carpet was heavily stained. The room smelled like pet urine. We were traveling with a toddler who touches everything!!! There is no way we were going to stay there in the condition it was in.
3.0
location
Staff never available by phone. Property advertised both to booking.com and at facilities by a staff person who checked in that breakfast was available. This is a lie a falsehood no breakfast just coffee and coco advertised on the wall as breakfast.
1.0
I did not like anything about this hotel
I did not like this hotel at all I did not like the staff they were rude and they disrespected me several times when I went up to my room it stunk really bad so I had to go back to the front desk and get changed to a different room and when I did that I went into the hallway of the third floor and it just smelt disgusting the hot water did not even get hot and the water pressure wasn't even on hardly this by far was the worst hotel I've ever stayed out of my life and I do want a partial refund or a full refund
2.0
how did a night shif welcome me
5.0
The staff I met were friendly and helpful.
“Breakfast” was granola bars and packaged muffins. Not good when you’re gluten free. Although the room was marked as “non smoking”, it reeked of cigarette smoke and there were burn marks in the carpet. The room was clean but the one working elevator was dirty and smelled.
8.0
Nice place have everything you need
I have the Ac set at 66 but it felt more like 76
1.0
I wouldn’t book here if it’s the last hotel on earth!
dirty dirty dirty! staff have bed bugs crawling on them. blood on the wall, poop on the wall, sheets dirty, trash under the bed, trash still in trash can, water cold, shower broken, tv and WiFi didn’t work, staff is RUDE, they act like they care only to DO NOTHING ABOUT IT. lied to me about cleaning the room! this hotel is a JOKE and needs to be shut down! contacting the BBB to have them SHUT DOWN!!! I checked out early I refused to stay in an UNSAFE environment.
10.0
Breakfast
Not much parking up front
1.0
the room was not ready when I arrived and did not receive any notification
room was not ready
there was also a person in the lobby cussing and very loud.
10.0
the personal at the front desk. both where super sweet and inviting
soap in the restroom and water was extremely hot
6.0
The location and it was clean.
The hotel was out of shampoo and conditioner. The staff gave us someone’s else’s used shampoo and conditioner. The staff did not seem to care they were out of these things. Our rooms were not close together.
1.0
we didn’t like it at all
we did not stay and went to another hotel
we didn’t even see the room
6.0
The smell of the front gave a me a sense of comfort
They said it was breakfast included but had no breakfast just coffee
4.0
Kitchen, amenities, bathroom.
Reception (there was no one at the reception during checking and had to wait about 30 mins and no one while checking out).
But they were too quick to go into your room, on time to knock the door to remind you about the check out time.
3.0
good location and space of the room
no clean, no breakfast was included like it said. We never got room service, they never cleaned the rooms and the amenities.
5.0
“included breakfast” was unlabeled store bought muffins. so idea what flavor. and packets of instant grits. included breakfast was a key factor in my choice of selecting this location and it was one of the let downs. Fitted sheet was brown compared to top sheet on bed. No linens were in the room when we checked in at 1130pm
10.0
Friendly, helpful staff.
6.0
The bed, and the arrangement of the room
A loud random clicking noise. A little touch up needed in the bathroom
5.0
it was convenient location to southwest Austin
no coffee maker in room, dirty socks under vanity, carpet dirty, room smelled bad, hard to locate
2.0
The staff was very friendly and very polite. The outward appearance of the hotel was decent. The beds were clean and well made. The parking lot was not overcrowded. The place was quiet and free of vagrants.
The carped right under the A/C unit was damp. The room smelled moldy. The water in shower was barely warm. The microwave and refrigerator were outdated. The TV was outdated and the remote was not working right. The location of the hotel was awful.
4.0
Not much
The staff were appalling. The check in process was painful
8.0
Staff was super friendly!
Perguntas frequentes
Quanto custa este hotel em comparação com outros em Sunset Valley?
O preço médio de um alojamento em Sunset Valley é de 152 € por noite. Este alojamento é 87 € mais barato do que a média.
O estacionamento está incluído neste hotel?
Sim, o estacionamento está listado como uma comodidade em Extended Stay America Suites - Austin - Southwest. Para mais informações, recomendamos que entre em contacto com o alojamento relativamente ao estacionamento.
Existe uma piscina em hotel?
Não encontramos piscina listada como uma comodidade para este hotel. Pode valer a pena verificar novamente se uma piscina é importante para a sua estadia.
Extended Stay America Suites - Austin - Southwest permite animais de estimação?
Sim! Este hotel é amigo dos animais de estimação. Para mais informações, recomendamos que contacte o fornecedor de reservas sobre políticas relativas a animais.
Que comodidades estão disponíveis em Extended Stay America Suites - Austin - Southwest?
Encontramos 9 comodidades para este alojamento. Estas incluem ar-condicionado, são permitidos animais de estimação, cozinha/kitchenette, internet/wi-fi e estacionamento.