The location was perfect. The valet service went over and above for my handicapped mother.

The handicap accessible rooms were the farthest from the elevator. There is a $10 charge to listen to music through the TV.

The staff were kind and friendly. Facilities were clean.

The restaurant for breakfast was not available on the days I stayed. I would have liked to have breakfast …

Location, valet parking, amenities

The bathroom was a bit small but had everything we needed

Starbucks inside. Brick and Brine Restaurant was good.

I itched all night in the bed and my back hurt from the mattress. Worse pillows ever. Bathroom is soooooo tiny. Room cost more than I was told on my bank statement. There was an empty space in our room like a couch belonged there. They are renovating so I’m assuming this is why the room looked undone. A friend stayed at Holiday Inn Express and room was nicer and cost $200 less.

Showers are wrong . We stayed on one of the newly renovated floors . The sliding glass doors for the showers were backwards. Should open from the non water coming down side . And room is small nice but small . Also had to pay for parking garage . They add it in your bill and suppose to be able to exit the garage using your room key S u don’t have to pay again . Ya, that didn’t work .$58 for larking for a 14 hour stay .

clean up to date

easy in out and location

The staff was fantastic

The construction during my stay was bad enough that the rooms should have not been rented. No ability to streamline my own shows was irritating.

We got a concierge level room and they had a private lounge with breakfast just for that floor. Brick and brine was amazing for dinner during restaurant week. And old Burdick right next door was a different setting but just as neat. The seats all around the hotel made it interesting to just sit and have conversations. Starbucks in the morning right downstairs too.

I didn't like that the concierge room was smaller even though there was only one bed.