Location! Approximate to where I need to be.

The room itself was okay. Standard inn style room however room smell of something chemically which is rather off putting. Very noisy due to very close to gas station and definitely not sound proof. Having said that, everything could have been bare able if the service was half decent. No Wifi connection in my room on both MacBook and phone. I had raised this feedback to the front desk staff on duty and he argued this is definitely not his issue. Did absolutely nothing to help and mentioned this is the first complaint in 5 years and surprised that this even happened. I asked for a room move to be closer to the router which he refused. I stated my disappointment but he clearly had no customer service skill nor care. I would have been okay had he at least showed any care or tried to assist. You can get better room with better service elsewhere. I paid £166.5 for tonight which isn’t worth to spend at a place like this. Overpriced for mediocre room with horrendous service. Don’t recommend anyone who wants a little bit of customer services. Stay away.

The place is very reasonably priced a basic motel for a place to stay

Good price for no frills lodging

Decorative top of headboard broken, potentially a hazard if children present. Lower drawer in dresser would not close, definite trip or injury hazard (had to put a filled backpack in front to keep it closed). Room was clean but we had to ask for toilet paper. Personal dislike: since no fitted bottom sheet you need to tuck in the sheet all around, not just the bottom.

location

none

There was no breakfast

room service needs to up keep rooms

Some improvements made...tile, bathroom/shower/sink

The bed was shameful! 2 out of 3 beds found on the side of the road are likely in better condition than this mattress. I would challenge the owner to spend just one night on this mattress....shameful!!! This experience makes me question Booking.com as a whole.