The mattress was a little uncomfortable and the pillow was incredibly low. There was only one pillow with a bit more height in the room. The breakfast could have used some fresh fruit, especially considering it’s Hawaii.

breakfast was poor quality, as ‘100% orange juice’ was anything but…

the greeter and front desk person was great. also I liked the secureness of the place how you need a card to even walk to through the first door leading to where you stay.

nothing

Breakfast was included and exceeded expectations. The staff were very friendly and helpful. The room was very quiet and clean.

The refrigerator needs to be bolted down to prevent it from moving every time you open the door. The toilet flush handle didn’t always work right.

Location

Over priced.

The location of this hotel is perfect! It's an easy 2 minute walk to an amazing ocean view. There is also a small shopping center there that had good restaurants and cute shops. The staff was incredibly friendly. It seemed the property was newer. This was so convenient to both harbors for water activities. I highly recommend this hotel!

cleanliness was superb

I liked everything

Convenient location and comfortable rooms. pool area was good for the kids.

Breakfast wasn’t kept topped up so if you came towards the end, many things were empty. Could use somewhere to hang wet swimming suits etc in the room.

Friendly staff, clean room and facility

Nothing

i loves the location of it being so close to the beach strip shops

the a/c that they installed in the room had a tiny bucket that overflowed multiple times a day if you didnt empty it yourself multiple times a day.

very helpful staff, great breakfast selection

I like the pool and hot tab. Location is great.

easy going

breakfast - to greasy

Pros: 1. the facility was in good condition, pleasant environment, accessible, and with secure doors and access entrances. 2. Front desk and facility staff were pleasant and helpful with requests. 3. Nice they have a pool open 9 to 9.

Cons: 1. the one night stay for several hundred dollars for two was steep for the facilities. As a local kiamaina trVeler these rate are increasing to much from pre Covid rates. Did not get any military or local rate discount. Not sure how local business can afford to have staff travel and stay at these nightly rates. 2. Breakfast was stocked with many iitems, but the scrambled eggs were watery, and the white pancake thin thing, we were not sure if it was grits, fish cake, or something else. The baked goods were a good alternative. 3. Had to wipe down our table before sitting for meal. Not sure about their staffing for breakfast cleaning. 4. Paid parking, another amenity we are now being charged for and unaware when we were booking, compact tight stalls. 5. $330+ charges for the night for single room, is this Kona's new norm for local travelers? Where's the Aloha?