LOCATIOM

beach club not open, had to pay for beach chairs, gift shop not open due to renovations. 18% gratuity on anything purchased.

Location

Our ac didn't work, they took $50.00 for Incase of room service but when I called for room service they did not offer room service at this time. Beds were very hard and something kept biting my back to were there was blood spot on my sheets.

Didn't eat breakfast.

Location of property.

No coffee at 6:45 am

Customer service was amazing

Nothing that they have control of but I couldn't get the room I truly wanted

It was a beautiful building in the perfect location

Food and drinks were too expensive at the resort

I love the vibe. I loved the location.

Everything! The beach view was amazing! The hotel was very nice and close to everything as well.

No microwave in the room to heat up leftovers.

Loved having the private beach access. We loved the whole property and how convenient it was to everything.

Great location

Pool water is too warm understanding it’s been hot, but could have used some cooler water

I like the Beach and pool.

I didn't like the Price for military retiree.

I loved the room and the view. The staff was excellent and friendly.

The room didn't have a microwave, and the reservation was overpriced. It would have been cheaper booking directly with the hotel.

beach

they did not clean my room

Great location, nice location and right on beach

The shower had some black stuff growing in the shower corners

Beautiful property. Outstanding views.

My shower never got hot.

We love the balcony with the view of the beach

Honestly, there wasn’t anything we didn’t like

Proximity to beach and all of the restaurants — the on-site restaurant and bar were great!

The bed in the rooms are to high up- there was no sofa or loveseat in the room - for the price you pay it should have a little luxury. We had one chair which was not pretty or comfortable. The facility was great!

Great views,staff were very friendly. My room was big with an awesome view. Definitely coming back

Nothing everything was great to me

View was breathtaking. Scott the bellman was very sweet and helpful! The lobby is very inviting with plenty of seating for relaxing and enjoying the beautiful view.

The food served in the restraunt was always Luke warm. There wasn’t enough parking available in the parking garage. The floor in the room wasn’t very clean. It would have been nice to have a microwave in the room.

Very clean, and comfortable hotel.

AC made a loud noise our whole stay, and the staff couldn't fix it. Actually, we finally checked out a night early because of it. This hotel is a 100% smoke free. Almost every time we got off the elevator the hall smelled like weed, yes I reported it over and over. We set on the balcony and was constantly smelling nasty cigarette, and weed smoke. I hate the smell of both. I would not stay at this hotel ever again.

The property was located near restaurants and attractions. The beach was private and offered exceptional views. The pool area offered amazing Gulf views as well as a Tiki bar with music. The room faced the Gulf and was well appointed with a comfortable bed. The staff were all friendly. On-site restaurant and bar offered wonderful food options all day.

No down sides at all.

The hotel was great. I will definitely stay here again. The only issue we had was the air-conditioning, quit working in the middle of the night, and we had to move to another room. We would have appreciated being compensated more, but they just gave us two free breakfasts which I thought was kind of cheap. Other than that it was a good experience.

A microwave in the room would have been appreciated, instead of having to go down to the front desk and have them heat your items for you

The Private beach and restaurant in resort. Staff very nice.

We don't have any dislikes.

They offered and had a bottle of champagne brought to us while we were out to dinner. Just got married and they honored that.

We had to leave.

location and beach view. Staff were great.

beds were so high they were very hard to get into. no laundry facilities. nothing at the beach to shower off sand. I was overcharged my first night. they charged me $625. they kept saying they would fix it. no microwave in the room.