conveniently located close to my residence.

at 9 PM, room 217 was over 100° when I walked in. Turned on the air conditioning. It was extremely loud, went to go to bed. The bed was as hard as a rock, and the pillows had no substance to them. The short period of time that I was in the room the air conditioning kept on, going on and off. After three hours of trying to fall asleep, I finally went to the front desk to ask if I could have room 106 which I’ve stayed there before. and when I mentioned about another room, the gentleman at the front desk was very rude and said I better not have caused any problems to that room that I was in. When I got into room 106 was still hot at midnight, and the air conditioning wouldn’t turn on. At that time, I went to the front desk let the gentleman know that I did not touch anything in the room at all, except for the air conditioning, trying to get it to work, I ended up leaving. The time was shortly after midnight. There was a number to call to complain I called spoke to somebody and I never heard back from their supervisor. (Update) 4/27/24 As I mentioned check-inn window had a sign about complaints or concerns. Nina was the contact the number to call was 323-452-1542. After not hearing back from anyone I did leave this review along with a 1-star review on Yelp. Via a reply to my text Nina stated that I was there for 6 hours and that the beds were changed out a year ago ( Maybe they should have left the old beds because they were much better) the 6 hours she indicated was an absolute lie. I told her to go back and watch the video footage of when I arrived and when I left.

it was close to food

the outlets didn’t work and bed was very uncomfortable

The staff was nice, brought us extra towels and blankets.

the location

everything

Cleanliness

The rooms were clean. Plenty of parking. Price was okay.

Graffiti in the rooms on furniture and doors, and broken fixtures in bathroom and room. Bed was hard as rock. No phone in room. Room was very hot because no a/c in it running all day. Linens has cigarette holes in them. Hole in the floor along wall next to toilet. I should have known when I saw the sign at front desk that said no refunds. Place needs some TLC and updating.

Bathroom needed work!! No mirror, broken sink, shower didn't work well, towels were thin and rough.

Hotel condition