Unable to unload luggage in designated parking in front of hotel. If you have signs that prohibit illegal parking then enforce it! Road blocked to parking garage by construction and police. The entrance to garage was not suitable for large cars or trucks. No luggage carriers in garage, had to haul all by myself?

Parking conditions and had to pay for parking.

I thought the breakfast was edible but only just. In other words poor.

The breakfast

Easy to get around the area.

Bathroom could have been cleaner. Lots of junk behind pedestal sink that hadn’t been cleaned in awhile. Finding the parking garage was challenging.

The inside was beautiful and clean. Awesome breakfast.

Our internet didn't work in the room. I tried the extra internet, it didn't work either. They did refund that after asking. Some of the staff was very illiterate about the wifi. I finally had to call a number to get a ticket in for issue. I would have rather watched Netflix. Parking seemed weird and shady since I'm not from the city. It's behind the hotel. In the end it was convenient.

Nice clean and spacious room.

The blower in bathroom was noisy. Even with ear plugs, I could hear it.

Location was good for where we needed to be for the weekend. Room was clean and comfortable enough for 2 adults and 3 teenagers. Staff was very friendly and helpful!

Parking was available. However, it was atrocious. It was an extremely small parking garage with very little room to maneuver. Hard to locate when first arriving. Parking spaces weren’t even large enough for a sedan size auto. Ended up having to park at the local public parking lot which was very inconvenient when unloading and loading the car. Beds were hard as a rock, very uncomfortable. Pool was more like an oversized hot tub. Breakfast was lacking compared to other hotels I have stayed at recently.

close to my family

parking garage is a little hard to find

Nothing

Parking entrance Paying to park To Expensive for a POOR HOTEL Not a QUALITY choice 2 day stay — Didn’t freshen room

Excellent location snd very customer focused staff. Breakfast very nice

Room preparation did not meet expectations. Sticky floors in bathrooms, blood stains on comforter, no body wash, and very small amount of toilet paper. However once management was informed, these issues were immediately resolved.

the location was near family. the suite was spacious.

the property is under renovation and the lobby has a very obnoxious odor of adhesive. our suite definitely needed the renovation and better cleaning in the shower.

The room is very clean, beds and sheets are very comfy.

location near the t station of mount lebanon. Everything was clean.

The breakfast is good. My kids complained that there were no donuts but liked the blueberry muffins.

Fifteen dollars for parking in that location is a rip off

Staff was friendly and helpful. Facilities very clean. Loved that.

I requested a quiet room/area but unfortunately my room was right above a busy traffic area. I also wish they had a better parking garage. Sooo tight. The AC equipment in my room was loud and annoying but I'm not sure if it was broken or if that was how the equipment always sounds.

Staff was friendly

Elevator was broken. No cleaning of the room for 4 days. Very little room to have breakfast because a half built bar surrounded with caution tape took up most of the space. No airconditioning in lobby and it was 94 degrees outside.