clean and comfortable

nothing to complain about

very nice hotel, large clean room with all the amenities.

there wasn’t anything we didn’t like.

Pet friendly

Musty mildew smell when heat/AC unit came on Room # 129 if you look down into the unit you can see black mold on coils

The breakfast was very lacking. I only saw a few items in the fridge, waffle maker and some juice. The ceiling had huge water marks all over.

The bed was ancient! It was an old spring mattress that had seen better days. It had a huge weak spot so when 2 people laid in it one would roll towards the other. The bathroom was very dimly lit. The overhead light flickered and was very dim.

Staff and location

Price, location and comfort

Had to change rooms because of missing window curtains. Bath soap missing and entry cards not working properly

Good value

Nothing

Comfy bed. NICE clean room.

The breakfast and price

Nothing

Ceiling over shower the sheet rock joint was falling down

Nothing about the property, only thing I liked was that there was a Starbucks next door.

The bed was very uncomfortable, and they only provided small pillows. The wallpaper was peeling off the walls. The second full day we weee there, the electricity was turned off. We were not offered a discount for this inconvenience at all. The hallway smelled like cat urine.

Nothing

Room was filthy. Full of dog hair. Went to front desk. They gave us a different room. Second room was dirty too. Should of just left and went different hotel. No bar or restaurant available on site. Came home to figure out we had bed bug bites. Never again will we stay there.

Close to where we needed to be for our activity. The beds were comfortable and the room seemed pretty clean.

We had only 2 towels for 3 people and when we asked for more they didn’t have any. Traffic noise but that’s to be expected for the location.

Staff very friendly. Location

Didn't have the breakfast they use to. No lounge

Front desk person, Christie, was very nice. Nice conversation when we checked in and helped us find hotel amenities later in the evening.

The king size bed felt like it was just 2 twin beds put together and it dipped significantly in the middle. The door did not latch shut unless it was deadbolted. The free breakfast had very short hours.

Convenient to I77..

The beds were horrible..Very old saggy mattresses..Pillows were flat. Air-conditioned did not work. TV was horrible to figure out and the WiFi kept crapping out.

I rode my motorcycle for a small getaway to cruise around Wayne National Park. It was a perfect location to easily get to the roads I wanted. The staff was awesome, the gentleman that checked me in was professional and I was earlier than the rush, so he was able and asked me my preference on what floor and I had questions about the area and without hesitation, he took the time to give me recommendations to what I was looking for. I use to travel for work and I wake insanely early. In the past, if I needed something in the middle of the night ( coffee packs for the room) I could never find the employee. In this hotel, I went to the counter at about 4am and the employee was right at the desk and was happy to help.

Ok, so this is a good hotel for the price. Yes, it is a lower cost hotel so of course it is not a luxury hotel. I could tell that they are maintaining it the best they can.

Price, location both a plus. Decent size room. Both kids had an area to play on their laptops.

Curtain was broke. Lamp and microwave were not even plugged in. Lamp had tape on it holding it together. Bed was not as comfortable as I would like but you get what you pay for.