Could have been okay

We were exhausted and went immediately to bed .Our TV didn't work. When we asked for assistance we were told we would need to change rooms to the 2nd floor.. Got dressed, repacked and went to the desk. My husband is 80 years old and was very upset. I proceeded to the desk to change keys while my husband ranted in the background about the TV, I ignored him but the clerk was offended even though there were no threats of any sort only complaints about the lack of TV. The clerk asked us to leave or he would call the police. We asked for a receipt or refund, got neither and left. We have stayed at Quality Inn many times and felt the clerk overreacted. Since we booked through a 3rd party, I doubt we'll be reimbursed. An all around failure as we have no proof in our possession that we never stayed.

just that it was clean appreciate that so much

nothing

Missing some bath towels

nicest quality inn I’ve ever stayed in!

location is great.

I’ve been staying at this property once a year for several years. it could use a bit of TLC.

Clean with courteous staff

Breakfast was very basic

The front desk was friendly

I had my first stay at the quality inn in Ardmore Oklahoma and it was horrible. The room the put us in has mold growing on the ceiling and in the bathroom. The smell was overwhelming. Went to the front desk they moved us to a new room that didn't have mold on the ceiling but still smelled of mold. The wall still has dried food on it from a previous tenant. Definitely WILL NOT stay at quality inn EVER Again!!

Member The staff is always personable and helpful wit local info. I was thanked for being a diamond 💎!

I needed laundry and their's was not woking. The breakfast needs more attention and there was little more than a lesser hotel for the value.

The coffee machine coffee was terrible. No breakfast except a waffle.

A full continental breakfast.

location

strange smell throughout the lobby and lower floors. smelled like leaking propane.

The overall checking was great. I was not able to use my work code for a discount but that's fine. There was no conditioner shampoo or soap in the room.

Provide soap shampoo and conditioning without the request of the guest.

it was nice

n/a