La ubicación

Que llegamos y encontramos ropa de otros pasajeros en el armario de la habitación El sofá cama no es como para dormir

Siisti hotelli rauhallisella sijainilla, kuitenkin lähellä Lincoln Roadin kauppoja ja ravintoloita. Loistava aamiainen. Mukavat sängyt. Kiva uima-allas kattoterassilla. Ilmainen kuljetuspalvelu rannalle.

Viivyimme 5 yötä, mutta huoneemme siivottiin vain kerran.

La atención del personal y el transporte a la playa.

Un día no hicieron la habitación y cuando llegamos no había ropa de cama para el sofá cama.

Servizio di lavanderia a disposizione al 5´ piano

Un po’ caro. Il terzo letto non c’era

понравилось наличие кухни, прачечной, а так же тёплый бассейн, расположение и постоянный шаттл до пляжа

последние два дня у нас в комнате не убирались,

Great location in south beach, walking distance to Lincoln road, regular shuttle to the beach with free beach chairs, clean and spacious room, decent breakfast.

Overnight Parking charge of 45$+ taxes!!

The best about this hotel is the supermarket right across the street.

The response times of the reception epecially the managing director is a joke. We've contacted them three days before we arrived and got a response once we were back in Germany. Sun beds are available at the beach. Umbrella needs to be paid extra with 20 Dollars / day. The hotel is too expensive to come with these additional costs. We were told the transfer to pick us up from the beach should be called by phone. Extra roaming for all EU citizens on top. Breakfast was okay but too much waste. For whatever reason after day one there was only plastic knives left. Air condition is at maximum. Way too cold and not sustainable All in all not worth the price

Excellent value for money. We where in a good location being only a 15-20 minute walk from the beach. The beach shuttle was also very useful. The breakfast every morning was nice and the staff where excellent. We also made use of the beach chairs and the free bike rentals which where very nice additions.

There isn’t really any negative that stands out to me. For the price me and my friends payed we where very happy with the hotel. Maybe the gym is a bit small.

The staff were brilliant

A bar would have been nice for the evenings

View, price, Breakfast, employees, housekeeping and location.

Nothing

Location!! Rooftop Pool, very clean room, very polite staff all around, shuttle service to beach

Staff very helpful even when arriving 1 day early they were able to accommodate us and our friend in another room Water bottles given for each day was fantastic Breakfast good however would of liked some bacon on 1 of the days but no big deal Room cleaned each day Pool beautiful at top floor and view from pool amazing Excellent shuttle service to the beach

I guess a bar open (happy hour maybe) up at the pool area Maybe eventually getting a cafe/restaurant for lunch /dinner or bar and snacks

La ubicación y buses de acercamiento, eso si , todo se cobra.

En general personal falta más vocación de servicio. No se hizo aseo pieza todos los días. Tuve un problema con auto con valet parking ya que estropearon espejo lateral y no dijeron nada. Mala actitud y falta de sinceridad.

Nada sobresaliente

La mala atención en recepción. Pésima!!!! En la primera noche nos dieron una habitación con fuga de agua en kitchen, con inundación de piso incluida

SOME staff members were really pleasant, warming, and welcoming.

1) For breakfast there wasn't any turkey meat options. 2) the yoga was not on the premises, I had to walk to the location only to find out that it was already full and also I was told the wrong starting time.

The pool and the breakfast

The reception staff were rude and unhelpful

Localization

Staff very rude

The position

The cleaning

The location is excellent for a quiet stay in South Beach. Beach shuttle is great. There are tons of food options in walking distance. The Lincoln Road shopping and dining area is Awesome!

Front desk personnel is not very nice. This is my second experience at the hotel with the front desk checking in. I booked through Booking.com, and they can never seem to find my reservation. Though they can't find it, I am treated poorly for it. I feel they are rejecting me because of race. Instead of being nice about it. They say, "I don't see a reservation." On top of that, I was given a handicap without my consent.

Breakfast not that good. Valet staff very good. Desk staff not informative

Cleanliness of room/bathroom. Breakfast not appetizing.

Hotel nice with roof top pool, free pool towels and beach shuttle were nice.

I didn't like the way the hotel took money from my card everyday in taxes and deposits and room charges daily. Would rather just paid as we left the hotel as it said on booking.com and got charged more than quoted on booking.com also.

Location

Cost of parking