bugs in my room and won’t give me a refund after I could not stay in a room with bugs

bugs in my room and won’t give me a refund after I could not stay in a room with bugs

Nice comfortable room. Easy access from I5. Good value. Nice for a one night stay.

friendly staff

My room had this musky smell to it. The bathroom did not have a tub shower combo like the pictures, electric outputs were not securely attached to the wall making it unsafe for a child, broken curtains, broken hinge in the closet door, paint chipping in the wall. For the price they charge, I feel like they could make some repairs to the rooms.

The experience at Comfort inn was pathetic, everywhere there is smoke, spiders and spider webs are all inside the room. Breakfast was ok but the area smells bad. Tables were broken with legs and it was literally standing on three legs. Its s a liability issue if it falls down and no one cares to fix it even after showing. Also too much noise into the room from storage rooms and first-floor. The heater is too noisy to use.

There is no proper front desk staff for this choice hotel and they don't have house keeping for second/third day stay. The heater is too noisy.

Clean

Clean

easy to get to

The room was very clean and comfortable. Bed and pillows was good.

The TV remote wasn't working properly and the desk lady couldn't fix it so I had to shut it off manually. The heat/ac unit was very noisy. I finally had to turn it off in the middle of the night.

The beds were comfortable. The room was large and spacious.

The place smelled like cigarettes. It was kinda gross. Staff at night standing right outside door smoking and the lobby and elevator smells like a bar. Kinda gross.