room

room

The Homework suites was closed so we were sent to hotel across the road. We were not given an equivalent suite and room was disappointing. Staff not really helpful.

Should have been given an equivalent suite

nice big rooms

pull out sofa wasn’t clean and bedding was used.

Room

Breakfast - clean

place was in a good location , central ! breakfast was better than other hotels this type but one complaint… there was no option for lactose intolerant people , my boyfriend was with me and he’s lactose intolerant and the eggs have cheese everyday , and no almond milk or any substitute, little things like that can make a big difference for people

no lactose free options for breakfast, example make scramble eggs but no cheese , or add almond milk or oat milk so people can have with cereal . housekeeping was lacking , I asked twice and once they came and didn’t replace things no coffee or mugs … the other they didn’t make bed nothing just left extra towels and toilet paper on top of kitchen counter , didn’t even take the trash .

The modern look of the hotel, amenities, and the staff.

The continental breakfast. It was limited choices, food was always cold. The staffer who maintained the area used her hands to assist guest with their food. I was very disappointed and disgusted by this!! I watched a guest stick his hands into the bowl of chopped nuts with his bare hands.

The food, the facilities,the location, the staff

The first night was uncomfortable

service

housekeeping no visited my room