The high standard finish felt like a 5 start, not 4 star. The staff were extremely helpful and attentive. The valet staff gave added touches like opening doors.

Access to the pool closed earlier than advertised.

The location was close to restaurants and nightlife yet quiet. I loved the free water during the hot Cma festival!

I liked everything!

clean room and location

I couldn’t get Wi-Fi and I was there for work. Apparently I wasn’t the only one. aAlso had a couple of breakfast meetings there and everyone agreed it was an odd menu. I had a dinner cancel so thought I would eat at the bar. Wasn’t very appealing. I’m a IHG member and have stayed in Kimpton Hotels in Utah, NY and Atlanta. This one wasn’t as impressive. The Wi-Fi problem was a definite issue.

location

It is LOUD, very loud. My room was blah. for the price, I expected better.

Coffee and taste wine in the lobby!

Little on the pricey side.

valet (understaffed) room was fine updated complementary coffee

bed was a little uncomfortable

Beautiful hotel, clean

It was in a great location. Easy to walk or ride scooters to places. Staff was so friendly. We were there for my daughters 21st birthday and they gave her a bottle of wine when we checked in.

Nothing