Very attentive staff. Good food options. Accomadating of needs/requests.

If relying on public transportation, a bit inconvenient.

Very clean and helpful staff

Everything mainly the shower and mirrors.

N/A

We chose this hotel based on the size (a little smaller than the larger chains) and location. We went primarily to relax and golf. The service was top notch everywhere in the hotel. It was very clean, bright and easy to get around. The pool was very comfortable and relaxing. The view of Camelback Mountain was a bonus! Our room faced the mountain and into the courtyard, so not only was it beautiful it was quiet. I personally wouldn't have wanted a room facing the pool. The room was spacious and very clean. I liked having the safe and coffee maker in there to use. The bed was very comfortable. We really enjoyed our breakfast every morning at Hearth 61. There was a lot of variety and everything we had was absolutely delicious. The wait staff were amazing. We had wanted to try breakfast at Rusty's one day but kept being pulled back to the Hearth. If we go again I would try to get a package that included breakfast as it could get a little pricey. However, it was well worth the $$. I enjoy going to the gym most days and I really liked their facility. It had a wide variety of cardio and resistance equipment, including a large room where they offer classes. I didn't take a class, but used the room for my own workout and I also used their spin bikes in there. There were a few weddings & conferences over the course of our week, but it didn't bother us with regards to number of people or noise. Mind we, we were gone golfing most days. We played the Short Course (par 3) at Mountain Shadows and thoroughly enjoyed it. So much so, we played 36 holes there one day. We had rented a car and were able to park it in their lot for free. The golf courses we played were all within 10-20 minutes away. There were also a number of great restaurants within 5-10 minutes. We would definitely consider returning here if we come back to Phoenix.

As indicated in other reviews, the shower is situated right in the room. It has curtains that go around it but it's not something you'd expect to see right there. My biggest concern was running into it on the way to the bathroom at night when it was dark. The ceilings were also interesting as they were just concrete and looked unfinished. Initally I thought we got a room that had been getting some work done on the ceiling. After reading other reviews I see that's the way they designed it. I thought it was strange and not appealing to me. I used the fridge to keep some drinks and snacks we'd purchased but I had to remove what was already in there (for purchase to the resort). It would've been nice to have an empty fridge to use.

pool area and food and proximity to hiking

a lot of weddings and events

The room and hotel were beautiful. We REALLY enjoyed the live music at the bar on weekend evenings- all of the musicians were so talented! Loved the water refill stations, the cocktails at the bar (and Thomas, the bartender) were amazing (we loved the AZ Tea and the Berry Drop). The pool was not overly crowded and the temperature of the water was perfect! The short course was beautiful and well worth the tee time.

Our room wasn't stocked with enough towels or coffee for the number of people we had booked, and when we called to ask for more sometimes there was no answer. I also did not love the shower curtain situation- felt a little like a hospital room with the white curtain. It would definitely have been better if we weren't sharing a room.

parking, restaurant, mountain view

pool not really impressive

Fitness center.

Get more people in facility. The place was empty , the pool are had no service and there was no food after 9pm. The place is lonely.