Hilton Garden Inn Louisville Mall Of St. Matthews
Sobre este hotel
Situado em frente ao Centro Comercial St. Este hotel de Louisville, situado a 15 minutos do centro de Louisville, apresenta uma piscina interior aquecida, um restaurante no local e quartos contemporâneos com acesso Wi-Fi gratuito.
Comodidades
Piscina
Ar-condicionado
São permitidos animais de estimação
Cozinha/Kitchenette
Internet/Wi-Fi
Permitido fumar
Estacionamento
Lavandaria
Varanda/Pátio
Televisão
Acesso para cadeira de rodas
Ginásio/Centro de fitness
Ideal para famílias
Mapa de Saint Matthews, KY
Hotel em Saint Matthews, KY
Razões para reservar
Cancelamento gratuitoReembolso total se mudar de ideias
Ótimo para animais de estimação
Inclui comodidades essenciaisPiscina, São permitidos animais de estimação, Cozinha/Kitchenette e mais
€€€€
Comentários
4.5/5.0
Excelente(190 Comentários )
Revisões 100% validadas7.0
Prime location
Decor was a bit cold.
8.0
Was not told breakfast was not included until I sat down with a plate full
See breakfast explanation
8.0
Like staying at Hilton
Price to high
7.0
Location, staff, cleanliness
Bar was only scheduled to be open until 10:00 on a Saturday night. Got back before scheduled closing time to be able to relax at bar only to find it was not open. One of the reasons this property was selected.
Water pressure for shower was extremely lacking and shower head was barely functional on any setting. Took a very long time to shower.
1.0
This is the third time I have communicated with you (Booking.com) concerning a credit owed to me. I, Kathryn Bergwall, made this reservation for Henry Neale for May26-27. 2023 at the Hilton Garden Inn St. Mathews in Louisville, KY. I, Kathryn Bergwall, guaranteed the reservation with my credit card and used my email address. When Mr. Neale checked into the hotel he presented his credit card for payment. However, not only did you charge Mr. Neale's credit card but you charged my card as well. I spoke to the person at the desk at the Hilton Garden Inn where I was also staying pointing out the mistake. He said that indeed both credit cards had been charged for Mr. Neale's room (#202) and he would credit back to you the charge on my card and you would in turn credit my card. A month later and you have yet to credit my card the amount of $498.57. I fail to understand why this is taking so long and why I have to continue to communicate the mistake to you. Please make this the last time I have to do this and credit back to my card the amount of $498.57. Thank you
8.0
Great location! Anything and everything was close by. I love that it had an indoor pool.
Pillows were not very comfortable, for the price it should include breakfast at the hotel restaurant, the pool was a little cool, and they charge a parking fee for parking in the parking lot🤷🏼♀️.
10.0
love the location near the mall and restaurants
10.0
Location was great and the staff was kind
4.0
half decent, pancakes were like hockey pucks, good eggs and bacon
only one elevator working. took a long time to get to my floor. Absolutely no bar soap in the hotel. I've stayed in a lot of crappie hotels, but they always had soap!!!
9.0
it was convenient and the place was very very nice
9.0
very clean
4.0
Bed was comfy
TV kept messing up, bathroom was dirty, oh, and you guys charged me twice for the same room and I've called twice about refunding the random second charge for the room and you still haven't refunded it. How about someone do this before I contact the BBB.
10.0
great location
loved it
5.0
location and cleanliness
the breakfast and how it so short staffed
10.0
No regular coffee pods for guest rooms decafs all they had
2.0
I didn't like when I arrived the attendant first said 'Are you checking in, I said yes and then she stopped to help the people walking in after me. I was there 10 min.trying to find my confirm number. She made me feel like I didn't have a booked room, she said she couldn't find me. after she asked my last name. 3x
The room above me was so loud, I couldn't sleep. Overall was not happy! The attendant working front desk 🙁
I felt like I was dealing with someone who just started work there and didn't know what she was doing.
Last week when I stay there, I was greeted and attended fantastic. I would give him 10!!! I would have rated you 10 but yesterday I would rate you 2!!! Because of the girl working the front desk and how she made me feel.
🙁🙁🙁🙁🙁
Perguntas frequentes
Quanto custa este hotel em comparação com outros em Saint Matthews?
O preço médio de um alojamento em Saint Matthews é de 178 € por noite. Este alojamento é 110 € mais barato do que a média.
O estacionamento está incluído neste hotel?
Sim, o estacionamento está listado como uma comodidade em Hilton Garden Inn Louisville Mall Of St. Matthews. Para mais informações, recomendamos que entre em contacto com o alojamento relativamente ao estacionamento.
Existe uma piscina em hotel?
Sim, está disponível uma piscina para utilização em Hilton Garden Inn Louisville Mall Of St. Matthews. Aproveite a água!
Hilton Garden Inn Louisville Mall Of St. Matthews permite animais de estimação?
Sim! Este hotel é amigo dos animais de estimação. Para mais informações, recomendamos que contacte o fornecedor de reservas sobre políticas relativas a animais.
Que comodidades estão disponíveis em Hilton Garden Inn Louisville Mall Of St. Matthews?
Encontramos 13 comodidades para este alojamento. Estas incluem piscina, ar-condicionado, são permitidos animais de estimação, cozinha/kitchenette e internet/wi-fi.